Hitachi

Application Support Analyst

Hitachi  •  Kingdom of Sweden (Onsite)  •  22 days ago
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Job Description

Location:

Ludvika, Dalarna County, Sweden

Job ID:

R0127788

Date Posted:

2026-05-05

Company Name:

HITACHI ENERGY SWEDEN AB

Profession (Job Category):

Engineering & Science

Job Schedule:

Full time

Remote:

No

The opportunity

HVDC (High Voltage Direct Current) is a product group in Hitachi Energy, which develops, manufactures and sells DC transmission systems on a global market. HVDC technology is used to transmit electricity over long distances and for power transmission via submarine cables. It is also used to connect power systems. Are you looking for a new challenge in an exciting, high-tech environment?


Join Hitachi Energy as an Application Support Analyst where you support and train users in PLM & Engineering apps, provide documentation and training materials. As an Application Support Analyst you will also be involved in projects and process and maintaining of it. Everyone has different skills and competencies, and we are interested in learning more about you and what you can contribute with.


This role is based in Västerås or Ludvika, Sweden.


How you’ll make an impact

  • Support and develop virtualized and private cloud environments using technologies such as VMware vSphere, vRealize Operations, vCloud Director, and vCloud Usage Meter.
  • Contribute to stable, scalable, and secure multi-tenant environments, including capacity planning, templates and media file management, and ongoing platform improvements.
  • Resolve incidents and service requests through structured ticket handling, collaboration, and continuous improvement.
  • User license and access management, solving and managing support issues continuously.
  • Support and train our Global users and Power Users.
  • Reporting and collaborating with 3rd line support (Vendor and Application Suppliers).
  • Use automation and scripting (PowerShell) to improve reliability, efficiency, and user experience.
  • Ability to work collaboratively in cross-functional teams

Your background

  • Experience working with virtualization and cloud platforms, including VMware vSphere, vRealize Operations, vCloud Director, and related tools.
  • Solid understanding of infrastructure fundamentals, such as physical servers, TCP/IP, Active Directory, DNS, and access management.
  • Familiarity with multi-tenant architecture, strategic capacity planning, and enterprise-scale environments.
  • Comfortable working in support-oriented roles, handling incidents, change requests, and collaborating across teams.
  • A structured, curious, and collaborative approach, with an interest in learning and sharing knowledge.
  • Knowledge from HVDC design and engineering is qualifying.
  • Excellent communication skills in English, oral and written. Able to communicate in Swedish is considered as advantage.
  • Should have knowledge of ITIL

What we offer

  • Collective agreement
  • Flexible working hours
  • Health care and wellness allowance
  • Fantastic career possibilities within Hitachi Energy both within Sweden and globally
  • Mentor to support you throughout onboard phase
  • Various trainings and education supporting employee development​
  • Diversified company with over 70+ nationalities working in Sweden
  • Supplementary compensation for parental leave
  • Employee Benefit Portal with thousands of discounts and perks

More about us

Are you ready for a new exciting opportunity? Does the above description sound like you? Welcome to apply! Applications will be reviewed on an ongoing basis, so don’t delay – apply today!

Recruiting Manager Raviraj Umardand, raviraj.umardand@hitachienergy.com, will answer your questions about the position. All other questions can be directed to Talent Acquisition Partner Oliver Chicaiza, oliver.chicaiza@hitachienergy.com

Union representatives – Sveriges Ingenjörer: Mikael Hjort, +46 107-38 29 86; Ledarna: Frank Hollstedt, +46 10 7387043; Unionen: Fredrik Holmgren, +46 107-38 21 85.

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Hitachi

About Hitachi

Since its founding in 1910, Hitachi has responded to the expectations of society and its customers through technology and innovation. Our mission is to “Contribute to society through the development of superior, original technology and products.” Over the past 100+ years this commitment has led us to work towards creating a more sustainable society through our “Social Innovation Business”. We work to apply our expertise in information technology (IT), operational technology (OT), and a wide variety of products to advance social infrastructure systems and improve quality of life across the world.

Hitachi’s Social Innovation Business is centered around 5 growth sectors: Mobility, Smart Life, Industry, Energy, and IT. Globally, we have nearly 300,000 employees who are working to improve people’s quality of life and our customers’ social, environmental, and economic values to create a sustainable future. The challenges we face as a society are unprecedented, but so are the opportunities. Together, let’s start powering good.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Tokyo, JP
Year Founded
Unknown
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