United Imaging - North America

Application Specialist, MI PET/CT

United Imaging - North America  •  Remote  •  3 months ago
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Job Description

Description

Who we are?

United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization.

Join our innovative team with the mission of developing and supplying advanced technologies and improving patient care worldwide. As part of our global team, you will have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career.

Company Page http://www.united-imaging.com/en/home/


The Application Specialist – MI PET/CT Imaging is responsible for providing on-site application education for Positron Emission Tomography (PET) and Computed Tomography (CT). This includes product demonstrations, system updates, and upgrades for standard systems and applications. The ideal candidate will demonstrate authenticity and integrity, essential for building meaningful and lasting relationships with our customers.

Benefits and Compensation

When joining our team, we offer the following benefits: medical, dental, vision, short- & long-term disability insurance, employee assistance program, company paid basic life insurance, 401(k) with employer match, paid time off, sick leave, and (12) paid holidays. Compensation decisions are based upon the candidate level of skill, qualifications, geographical location and experience, and it is not typical for an individual to be hired at or near the top of the posted pay range. Additionally, the position may also be eligible to earn performance-based incentive compensation (such as cash bonus(es).

Duties & Responsibilities

  • Provide on-site application education for MI PET/CT systems, including product demonstrations, updates, and system upgrades.
  • Offer customer consultation and support for workflow improvements, including clinical education, system parameter adjustments, and implementation of new methods and workflows.
  • Deliver professional application support, resolving customer complaints efficiently both on-site and remotely.
  • Support the sales team by conducting product demonstrations, preparing clinical case studies, presenting images to clinicians/physicians, learning about new products, and coaching new team members.
  • Assist in developing and delivering application training courses, either on-site at customer locations or at United Imaging Headquarters and Training Center in Houston.
  • Collaborate with R&D and CRM teams by communicating customer needs and providing troubleshooting expertise and insights.


Requirements

Education

  • Bachelor’s degree or higher in Magnetic Resonance Imaging (MRI), Positron Emission Tomography (PET) and Computed Tomography (CT) , or a related field, or equivalent work experience

Experience

  • 5+ years of experience as a Magnetic Resonance Imaging technologist in a clinical or healthcare setting
  • 3+ years of experience as an application specialist in a specific modality field
  • Experience in research or case studies in related areas is a plus
  • Computed Tomography (CT) experience and certification preferred

Required Skills and Attributes

  • Strong team player with a positive attitude
  • Excellent interpersonal skills
  • Dedicated to providing exceptional customer service

Diversity, Equity, and Inclusion

United Imaging is an Equal Opportunity Employer. Diversity, equity, and inclusion matter. United Imaging provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

United Imaging - North America

About United Imaging - North America

At United Imaging, we develop and produce advanced medical products and IT solutions that cover the entire process of medical imaging diagnosis and treatment. Founded in 2011 with global headquarters in Shanghai, our company has subsidiaries and R&D centers across China, the United States, and other parts of the world. Our U.S. R&D facility opened in 2013 in Houston and was further established as the U.S. headquarters in 2018 with our service team and commercial organization in place. With a cutting-edge digital portfolio and a mission of broader access to healthcare for all, we help drive industry progress and bold change.

Yes. You really should get to know us.

Industry
Manufacturing & Production
Company Size
201-500 employees
Headquarters
Houston, Texas
Year Founded
2011
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