When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.
Application Specialist - Consumables
Hyderabad, Mumbai
Key Responsibilities:
• The current focus on Generic consumables expansion, Application Engineer role is very important to demonstrate our product capabilities at customer be it columns, lamps etc.,
• Application support is quite important to customer to take immediate business decisions.
• The Application Engineer dedicated for consumables will be the first point of contact for customer to understand their pain point and resolve the issues without impacting the business.
•Currently with the Application support we can have customer stickiness and additional increment business from Vials/Septa and Columns and In Organic standards etc., Generic consumables.
• Application Specialist will be Science based business development manager, who can interact with customers, understand the applications and provide opportunities for the entire portfolio.
• Currently our response to customer takes weeks or sometime more to responds on the failures of the consumables on the incidents raised at customer place. Having dedicated consumables Application person, would resolve the time laps and better customer experience.
• Having Application person for immediate response and resolutions for customer will ensure customer loyalty and restrict customers from evaluating other options for their products.
Basic Qualifications
Required Qualifications & Experience
Preferred Characteristics
For 85 years, PerkinElmer has pushed the boundaries of science in our food, industrial, life science and environmental markets. In addition to innovative laboratory technologies, our OneSource services division delivers a highly trained, experienced, and collaborative team of service engineers with solutions scalable and customizable to serve laboratory needs.
We’ve always pursued science with a clear purpose – to help our customers achieve theirs. Our expert team brings technology and intangibles, like creativity, empathy, diligence, and a spirit of collaboration, in equal measure, to fulfill our customers’ desire to work better, innovate better, and create better.
PerkinElmer is a leading, global provider of technology and service solutions that help customers measure, quantify, detect, and report in ways that help ensure the quality, safety, and satisfaction of their products.
Science with Purpose. Learn more at www.perkinelmer.com.
