Job Description

BriefCam, recently acquired by Milestone, a Canon company, is a leading analytics company developing products at the forefront of the AI and video analytics domain. Our Synopsis® technology turns large volumes of video data into actionable insights, enabling faster decisions, operational clarity, and measurable impact.

We are looking for a Product Manager with a strong application and user-experience focus, driven by understanding problems before defining solutions. This role centers on identifying, framing, and prioritizing real-world problem spaces, and translating them into intuitive application experiences, on prem and in the cloud.

The Product Manager will work closely with UX, Engineering, and go-to-market teams to explore problem spaces, validate assumptions, and ensure that what we build meaningfully solves user and business challenges.

Responsibilities

• Identify, frame, and prioritize problem spaces based on product goals, market understanding, usage patterns, and customer insights.

• Lead product discovery by exploring workflows, pain points, and unmet needs through direct customer engagement and internal collaboration.

• Translate validated problems into clear product outcomes, requirements, and application-level definitions.

• Collaborate closely with UX and Engineering to design and deliver solutions that address underlying problems, not just feature requests.

• Support engineering execution by providing clear requirements, priorities, and clarifications throughout the development cycle.

• Build and maintain a deep understanding of the market, customers, and use cases, and serve as a trusted source of product and domain knowledge for the team and the broader organization.

Requirements

• 3+ years of experience as a Product Manager on a B2B software products.

• Proven experience working directly with customers as part of the product role, including discovery, validation, or ongoing feedback.

• Strong understanding of product discovery, problem framing, and outcome-driven development for.

• Experience working on application-level products, with attention to usability, workflows, and end-to-end user experience.

• Ability to synthesize inputs from customers, data, and internal stakeholders into clear problem statements and priorities.

• Strong communication skills in English.

• Experience working in an Agile environment as part of a cross-functional squad.

• Background or familiarity with analytics, data-intensive products, or complex enterprise domains is an advantage.