Job Description

We are convinced that our employees are the most important element for our business development. Thus we want to give our yellow team the chance to grow with us personally and professionally. Discover your opportunities within the Jungheinrich Group and get to know more than 19.000 colleagues all over the world.

Your Main Responsibilities:

• Owns the end‑to‑end process design and ensures it is fit for purpose
• Ensures process compliance across all involved teams and systems
• Works closely with stakeholders to identify improvement needs and resolve process issues
• Monitors process performance using KPIs and initiates corrective actions
• Drives continuous improvement and ensures alignment with company governance
• Supports implementation of new tools, changes, and process-related initiatives
• Provides guidance and training to process participants
• Ensures process interfaces with other processes are clearly defined and working
• Acts as the main point of contact for questions, escalations, and decisions related to the process.

Therefore, a Successful Candidate Would Have:

• Proven experience in designing, building, and stabilizing processes in complex organizational environments (multiple stakeholders, dependencies, and legacy structures)
• Strong ability to create structure where little or none exists, including defining roles, interfaces, decision points, and governance
• Pragmatic mindset with hands-on experience in defining Minimum Viable Process (MVP) solutions and evolving them iteratively based on real-world feedback
• Demonstrated capability to translate process models into operational reality, not stopping at documentation but driving implementation with teams
• High level of ownership and perseverance, especially in environments where process work has limited immediate visibility or appreciation
• Patience and resilience to drive adoption over time, understanding that sustainable process implementation requires iteration, alignment, and continuous engagement
• Ability to work effectively with teams who prioritize delivery over process, and to embed processes without creating unnecessary overhead
• Strong stakeholder management skills, including the ability to explain the value of process implementation beyond “the model is finished”
• Experience balancing management expectations with the practical realities of change, adoption speed, and team maturity
• Structured and analytical working style combined with the ability to act pragmatically under ambiguity
• Excellent communication skills, enabling clear guidance, facilitation, and alignment across technical and non-technical stakeholders.

Nice to have skills:

• ADONIS
• USU Valuemation is desirable

In case we will agree to start working together, you will find here:

• A great team, supporting newcomers to adapt fast and to achieve professional excellence very quickly;
• Excellent working set-up, with flexible schedule and hybrid program, allowing you to maintain a balanced life-work style;
• Professional development opportunities through quality training, constant guidance, and support;
• An attractive compensation package adapted to the market conditions;
• Friendly and cozy work environment.

Of course, your application will be treated confidentially.

If you have question, please contact your Recruiter.