Job Description

We're hiring an  Application Monitoring and Optimization Analyst

About client:

A global IT and consulting company based in Bengaluru, India, providing IT services to clients worldwide across multiple industries.

Key Responsibilities: ·

• Conduct analysis of monitoring data to identify anomalies and patterns that may indicate underlying coding issues like badly (or not) handled errors, memory leaks or other anomalies not directly visible in the application but indirectly influencing performance and user experience.
• Interact with application development teams for in-depth analysis, optimise application code and improve error handling.
• Train and help the application teams to configure Dynatrace for new and existing applications, ensuring advanced monitoring and performance tracking.
• Guide application teams for the definition and configuration of alarms to promptly alert relevant teams of any performance or availability issues.
• Contribute to the definition of Monitoring Compliancy levels for applications
• Perform Monitoring Compliancy audits and identify opportunities for improving the application monitoring and implement best practices to enhance system reliability and performance.

Qualifications:

• Proven experience with Dynatrace setup and configuration.
• Experience in operational application management
• Troubleshooting user issues and performing root cause analysis
• Identifying recurring issues and ensuring long-term fixes
• Expertise insetting up alarming for Dynatrace and Splunk for different applications.
• Define and fine tune alerts.
• Integrate Dynatrace alerts in incident management tooling
• Understanding of web technologies (HTML, CSS, JavaScript) and frameworks.
• Ability to analyse and optimise application code with respect to error handling and alerting
• Strong understanding of synthetic monitoring and alarm management.
• Experience with ServiceNow or similar IT service management tools.
• Problem-solving mindset with a focus on continuous improvement.
• Experience in a similar liaison role between application and platform teams.
• Knowledge of ITIL practices and principles.

Soft skills:

• Excellent communication and collaboration skills.
• Ability to work effectively with diverse teams, creating a cooperative environment where ideas and solutions are shared openly.
• Project management light skills to follow up on tasks, ensure timely completion and efficiently manage multiple tasks and priorities
• Sense of accuracy (in monitoring configuration)
• Be able to provide support and training to application teams with varying levels of technical expertise.

Other Details:

Location: Bengaluru, India

Shift: 9 AM to 5 PM

Industry: IT Industry

Experience: 5 + Years

Company Strength: 100k + Employees

Work Mode: ONSITE

Working Days: Monday - Friday

About HR Ways:
HR Ways is an Award winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide ranging from worlds biggest SaaS Companies to most competitive Startups. We have entities in Dubai, Canada, US, UK, Pakistan, India, Saudi Arabia, Portugal, Brazil and other parts of the world. Join our WhatsApp Channel https://shorturl.at/983az to stay updated or visit www.hrways.co to know more.