Job Description

Our client provides the highest quality software development, maintenance and testing services. They have cost effective service centers with highly qualified IT professionals in Hong Kong. They are looking for an Application Maintenance Manager to join their team.

Application Maintenance Manager

Duties:

Involvement in user coordination and communications
Support service request management, monitoring and scheduling
Service Level Agreement (SLA) management
Training and developing of technical support skill of ODC members
Driving process standardisation on support services

Requirements:

At least 6 Year Working Experience in IT projects
Extensive IT system supporting experience, including: Linux Server, Shell Scripts, DB installation & monitoring, Application Server installation & monitoring
JIRA, Jenkins, GitHub Actions, OpenShift configuration preferred

Interested candidates, please send your resume (MS Word document) including employment history, present and expected salary to cv@delken.com.hk.

For more jobs, please visit our website: www.delken.com.hk.

(All personal data submitted will be treated in strict confidential and used for recruitment purposes only.)

About Ricoh Hong Kong Limited

Established in 1963, Ricoh (Hong Kong) Limited focuses on digital services and office solutions. Entering the era of digital transformation, Ricoh's Four Areas of Expertise includes Hybrid Workplace, Workflow & Automation, Cloud & IT Infrastructure, and Cybersecurity. Ricoh has been actively advocating corporate evolution in recent years, accompanied by digital services and four customer values: Simplifying Complexity, Uncovering Hidden Opportunities, Overcoming Obstacles, and Embracing Diversity, bringing people and technology together, so companies can focus on forward.

Industry

Unknown

Company Size

201-500 employees

Headquarters

Kowloon Bay, HK

Year Founded

1963

Website

com.hk

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