Job Description

Why Carrier?

Carrier is the leading worldwide provider of heating, ventilation, and air conditioning (HVAC), refrigeration, fire, security, and cold chain solutions. We invented modern air conditioning, and our team of pioneers continues to advance technologies that transform how we live, work, and move.

We offer industry-leading services and sustainable solutions designed to create healthier homes, buildings, and environments while reducing environmental impact. At Carrier, diversity and inclusion drive innovation and growth, and our exceptional people put the customer at the center of everything we do.

Program Overview

This is a 1-year trainee program with the possibility of transitioning into a full-time role based on performance and business needs.

The role focuses on supporting the Application Engineering and Sales teams through technical selections, quotations, customer support, and project coordination.

Key Responsibilities

Technical & Application Support

• Prepare technical selections, compliance statements, submittals, and quotations
• Handle enquiries using CRM & SAP systems
• Analyze project specifications, schedules, and HVAC requirements
• Support consultants and customers with suitable HVAC solutions
• Prepare technical comparison tables and schedules

Coordination & Communication

• Coordinate with Sales Engineers, consultants, and internal teams
• Follow up on enquiries and project updates
• Attend technical meetings and customer/site visits when required
• Ensure timely responses aligned with KPIs

Learning & Compliance

• Stay updated with product software, catalogs, and HVAC standards
• Attend assigned technical and ethics trainings
• Follow company EH&S and ISO procedures
• Maintain awareness of standards such as AHRI, EUROVENT, LEED, DGNB, and DEWA

Qualifications

• Bachelor’s Degree in Mechanical Engineering or related HVAC field

Preferred Skills

• Knowledge of HVAC systems and applied products
• Understanding of heat load calculations and technical selections
• Proficiency in:
  • MS Office & Excel
  • AutoCAD
  • HVAC selection software
  • SAP / CRM systems
• Strong communication and interpersonal skills
• Organized, detail-oriented, and customer-focused
• Team player with strong analytical skills
• Willingness to relocate within the UAE if required

Key Competencies

• Integrity
• Customer Focus
• Analytical Thinking
• Teamwork
• Results Orientation
• Ownership & Accountability

Key Performance Indicators (KPIs)

• Response time to enquiries
• Timely completion of assigned tasks
• Quality and accuracy of technical submissions
• Manager performance evaluation

Our Commitment to You

At Carrier, our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a workplace that attracts, develops, and retains the best talent, fosters collaboration, and drives innovation to serve our customers better.

We are guided by our values of Respect, Integrity, Inclusion, Innovation, and Excellence, and we are excited for you to join us and make a difference.

Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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