Job Description

Why Carrier?

Carrier is the leading worldwide provider of heating, ventilation, and air conditioning (HVAC), refrigeration, fire, security, and cold chain solutions. We invented modern air conditioning, and our team of pioneers continues to advance technologies that transform how we live, work, and move.

We offer industry-leading services and sustainable solutions designed to create healthier homes, buildings, and environments while reducing environmental impact. At Carrier, diversity and inclusion drive innovation and growth, and our exceptional people put the customer at the center of everything we do.

The Application Engineer will provide technical support to consultants, customers, and the sales team by performing equipment selections, preparing technical submittals and quotations, and supporting project execution activities. The role requires strong HVAC technical knowledge, effective communication, and timely response to customer requirements while complying with EH&S and ISO IMS Quality System procedures.

Key Responsibilities

• Handle enquiry and quotation processes, including:
  • Technical selections
  • Compliance statements
  • Technical submittals
  • Consultant comment responses
  • Quotations in SAP/CRM
  • AE Actions file updates
• Review project enquiries, schedules, and specifications to provide suitable HVAC solutions and product selections.
• Ensure all customer enquiries are responded to within assigned KPIs and timelines.
• Coordinate with customers regarding Job in Hand (JIH) projects and support BU Manager in assigning Sales Engineers.
• Support sales teams with:
  • Technical guidance
  • Comparison tables
  • Product schedules
  • Selection software outputs
  • Technical documentation
• Maintain regular coordination between Sales, Applications, and Consultant Engineering teams.
• Attend customer and consultant meetings/site visits with the sales team when required.
• Stay updated with the latest product catalogues, technical bulletins, software, and industry standards.
• Ensure consultant comments are addressed promptly to support project approvals.
• Maintain knowledge of local and international standards and certifications such as:
  • EUROVENT
  • AHRI
  • LEED
  • DGNB
  • DEWA
• Prepare monthly reports on pending and completed tasks while ensuring KPI targets are achieved.
• Report Turnbacks and Escapes regularly.
• Comply with the company Code of Ethics in all professional interactions.

Working Relationships:

Internal Stakeholders

• Sales Engineers
• Product Marketing
• Consulting Engineers
• Service & Parts Team

External Stakeholders

• Factories
• Customers / Consultants / Clients
• Dealers / Distributors
• Regulatory Bodies

Qualifications & Experience

• Bachelor’s Degree in Mechanical Engineering or related HVAC field
• Minimum 2–3 years of experience in HVAC applications engineering
• Strong understanding of:
  • HVAC fundamentals
  • Chillers, AHUs, and FCUs
  • CML Applied Products
  • Consultant specifications and schedules
  • Heat load calculations and equipment selections

Technical & Personal Requirements

• Proven experience in the UAE market
• Strong written and verbal communication skills
• Proficiency in:
  • MS Office & MS Excel
  • HVAC selection software
  • AutoCAD
  • SAP/CRM quotation systems
  • AC system design
• Ability to manage multiple tasks and deadlines effectively
• Team player with strong interpersonal skills
• Result-oriented and well-organized
• Willingness to relocate within the UAE based on business requirements

Our Commitment to You

At Carrier, our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a workplace that attracts, develops, and retains the best talent, fosters collaboration, and drives innovation to serve our customers better.

We are guided by our values of Respect, Integrity, Inclusion, Innovation, and Excellence, and we are excited for you to join us and make a difference.

Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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