Job Description

Ford-Gelatt, a SunSource company, is currently looking for an Application Engineer based at our facility in Baton Rouge, LA. The position will be responsible for sales and customer support of fluid process equipment and services. In this position you will specifically prepare proposals and quotes of pumps and mixers to provide technical solutions for customers. This is to be accomplished by working as a team with the outside sales Account Managers and inside support staff. A key objective is to maximize the company’s profit margins while maintaining a positive relationship with our customers and suppliers.

KEY RESPONSIBILITIES

• Learn the products that we represent, their appropriate applications, their strengths and weaknesses as well as our competitor’s capabilities
• Learn each supplier’s sizing and selection program or procedure
• Develop quotations for our customers for our equipment and maintain the files
• Enter orders in our order handling system after review of customer order to confirm consistency with our proposal
• Develop working relationships with our suppliers’ factory personnel
• Develop relationships with our customers so that they think of our Company first for their rotating equipment needs
• Work with our customers to resolve any warranty issues should they occur

The ideal candidate must possess:

• Mechanical degree preferred or equivalent combination work experience, training and/or education
• At least two years in an inside sales or technical support role in a manufacturing or distribution environment, preferably in the fluid processing industry
• Must be well organized and able to coordinate with functional groups to achieve results
• Candidate must have strong communication skills and computer proficiency

We are a fast paced, technically focused distribution company ahead of our competition. We value our Associates’ contributions and success in meeting and exceeding our customer’s expectations.

If you are a self-motivated individual and effective in achieving customer service success through your professional accomplishments then we want to hear from you!