Essential Duties and Responsibilities
1. Develop expertise of power systems, focus area*, and all related SEL products.
2. Help customers apply SEL products through visits, demonstrations, training courses and telephone contact.
3. Provides solutions to a wide variety of increasingly difficult problems. Solutions are increasingly imaginative, thorough, and practical. Independently supports customers for at least two knowledge areas of their specialization field.
4. Contributes to product specifications, application and testing software, and literature.
5. Participates and presents at SEL marketing and sales activities, industry technical meetings, and conferences.
6. Teaches SEL University courses within core area.
7. Publishes multiple application guides, notes, template guides, software tools, and/or technical conference papers.
8. Provides assistance on products and applications to engineers, associates, and interns.
9. Regular contributions through customer feedback process, FAQ entries, IMI teams, and improving SELU training material. Identifies WCM initiatives and leads efforts to improve.
10. Follow and apply SEL Values, Principles of Operations, and World-Class Manufacturing principles.
11. Understand. Create. Simplify.
12. Other duties as assigned.
Required Qualifications
Bachelor’s degree in Electrical Engineering (or equivalent engineering degree)
Typically 6+ years of experience in power systems, industry practices, and focus area*
Ability to write and speak English coherently
Excellent technical training, speaking, writing, and customer service skills
Strong communicator. Actively identifies and pursues ways to improve customer experience.
Experiments to find new solutions and encourages others to do the same.
Ability to gain the confidence and trust of others easily. Inspires, motivates, and encourages others.
Ability to successfully carry out tasks, planning, instruction, and leadership
Models high standards of honesty and integrity
Ability to learn new skills and assume new responsibilities
Capable of selecting, applying and teaching principles, theories, and concepts in specialization field.
Background check results satisfactory to SEL
Negative drug test result(s)
SEL is a globally recognized designer and manufacturer of products and solutions that make electric power safer, more reliable, and more economical.
Legacy
Over forty years after introducing the first digital protective relay, our devices, software, and systems are found in 173 countries around the world.
Customer Focus
From our headquarters in Pullman, Washington, we partner with public utilities and private industry all over the world to offer the industry’s top, 10-year warranty and no-cost technical support for as long as our products remain in service.
Impact
SEL innovations continue to advance the global power grid—modernizing and protecting access to power for an increasingly diverse array of communities and global partners.
Follow us to learn more about the latest innovations and insights in the industry as we make the power grid and the critical devices within it smarter, more sustainable, and more resilient.
