Provide pre-sales and post-sales technical support, including product knowledge and application support for analytical instruments.
• Understand the theory and operating principles of assigned analytical instruments
• Operate analytical instruments proficiently
• Support product presentation, explanation, and technical consultation to customers
• Understand different configurations and specifications of analytical instruments
• Manage demo lab equipment and company assets
• Provide training, guidance, and technical documentation
• Support hands-on operation and practical application of analytical instruments
• Experience working in an analytical laboratory or in application support for analytical instruments is preferred
• Knowledge of analytical instruments such as:
- Thermal analysis (DSC, TGA)
- Rheology instruments
- XRF, XRD
- Particle size analyzers
- Other related analytical equipment
• Ability to clearly and effectively communicate technical knowledge
• Good presentation and customer communication skills
• English: able to read technical documents and communicate
• Bachelor’s degree in Analytical Chemistry or Physical Chemistry
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About DKSH
DKSH’s purpose is to enrich people’s lives. For 160 years, we have been marketing, selling, and distributing high-quality products and brands for multinational and Fortune 500 companies. Through our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology, we deliver sustainable growth for our partners. We contribute to improving the quality of life for our employees and people in the local communities in which we operate. Headquartered in Switzerland, DKSH is publicly listed and operates in 36 markets across Asia Pacific, Europe, and North America. We employ over 28,000 specialists and produced net sales of CHF 11.1 billion in 2024.
Why it's great to work with us
At DKSH, we are driven by a purpose that goes beyond the ordinary: enriching people's lives. Through the products and services we provide, DKSH positively impacts millions of lives everyday. Join our team where entrepreneurship meets flexible work arrangements. Take the leap and start a journey where you can grow and make a difference!
Learn more about working at DKSH: https://bit.ly/dksh-careers
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