Job Description

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About this role
Carrier has an opportunity for an entry level Application Engineer to join the Syracuse, NY team to support our commercial applied semi-custom air handling unit (AHU) team. As an Application Engineer, you will work closely with the product manager, our sales teams, and a cross functional product team to support our company’s customers. Are you focused, driven, and passionate about innovating and developing improving products and systems? Are you willing to work in a dynamic work environment, communicate effectively with your partners, and be able to raise issues openly? Come and join the ranks of one of the world's most respected, fast-growing, and creative companies.

Key Responsibilities

• Support the sales of assigned products by providing accurate and timely responses to pre-sales inquiries and by assisting with equipment selections by reviewing specifications, design documents, equipment schedules, and application criteria.
• Create, maintain, and update technical sales material, including product data, technical manuals, product bulletins, marketing brochures, application guides, technical presentations, and sales presentations.
• Perform presentations of sales and training material at sales offices, customer events, industry gatherings, and through webinars and recorded sessions.
• Work with product managers to perform competitive and market analysis, collect sales office and customer feedback for assigned products. Assist with planning and implementing product updates and new product releases, develop product roadmap
• Maintain selection software and pricing systems, work across multiple disciplines to implement corrections, updates, and new product releases in the selection software and pricing systems.

Basic Qualifications

• Associate Degree in Mechanical Engineering or Interdisciplinary Engineering
• 2+ years of experience with one or more of the following: custom or semi-custom air handling units, coils, and/or fans

Preferred Qualifications

Other qualifications you may have that would be beneficial in this role include:

• BS Degree in Mechanical Engineering or Interdisciplinary Engineering
• Ability to communicate technical information to both technical and non-technical stakeholders
• Technical understanding of HVAC systems, including system design, building and energy codes, system operation, refrigeration systems, fans, electrical and control systems, and psychrometrics
• Well-developed analytical thinking, critical thinking, problem-solving skills. Ability to collect and analyze data, identify trends, develop conclusions, and propose solutions
• Strong interpersonal skills, including active listening, teamwork, responsibility, dependability, leadership, flexibility, motivation, respect, and patience
• Comprehensive knowledge of MS Office software applications (Word, Excel, PowerPoint, Outlook)
• Basic competency in business fundamentals, strong math skills, experience with SAP preferred
• Well-developed organizational skills, ability to multi-task in a fast-paced environment, ability to prioritize and self-direct with multiple activities and projects

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