Northland Controls

Application Engineer

Northland Controls  •  United States (Onsite)  •  2 months ago
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Job Description

Job Location: China - Shanghai
Position Type: Full TimeEducation
Level: 4 Year Degree
Travel Percentage: Negligible
Job Category: Engineering
Northland Controls is seeking an experienced Application Engineer to support and maintain enterprise-level physical security systems for a client environment in Shanghai, China. This role is responsible for troubleshooting, configuring, and maintaining access control, video management, and database systems while ensuring alignment with Northland standards and best practices.
Key Responsibilities
- Test, program, and troubleshoot access control and digital video systems
- Support projects through final adjustment, commissioning, and system handover
- Troubleshoot system and network-related issues remotely with customers and vendors
- Perform system health checks and preventative maintenance activities
- Configure and tailor systems to support customer business requirements
- Maintain security systems and proactively identify faults and process improvement opportunities
- Program and support physical security systems, including access control, video management systems, and integrations
- Execute installations in accordance with Northland and client standards
- Create and maintain system documentation for customers
- Ensure compliance with company health and safety standards at all times
- Perform additional duties as assigned

Qualifications
- Bachelor’s degree in Information Technology or related field, or equivalent hands-on experience
- Minimum 3+ years of experience in the security industry
- Lenel certification required
- Experience with Milestone Video Management Systems preferred
- Understanding of system segmentation/partitioning
- Experience configuring and supporting networks
- Knowledge of enterprise system architecture
Skills & Competencies
- Strong written and verbal communication skills
- Strong troubleshooting and problem-solving abilities
- Ability to work independently and collaboratively within a team
- Customer-focused mindset with ability to support enterprise environments
- Working knowledge of Microsoft Office
Education & Experience
- Bachelor’s degree in Information Technology or equivalent field experience
- Certifications in Lenel (required) and Milestone (preferred)
- Experience with enterprise-level security systems and integrations
- Networking and system architecture knowledge preferred

Work Environment
- Embedded role within a client environment
- Primarily office-based with hands-on system support responsibilities
Position Details
- Full-time role
- Travel up to 15–25%, including occasional international travel
Work Authorization
Candidates must be authorized to work in Shanghai China.
Northland Controls

About Northland Controls

Northland Controls designs, installs, manages and harmonizes physical security systems across the globe with unparalleled services. No excuses. We have successfully executed thousands of projects for the world’s most demanding organizations—especially those grappling with rapid worldwide growth. Bound by a unique set of core values, more than 270 highly trained security professionals relentlessly focus on the highest quality integration and complex, security solutions.

The values that unite us are: Take on Challenges, Be Honorable, Have Fun, Put People First and Do Whatever It Takes. We believe our core values set us apart in the industry and have helped us grow organically to serve the world’s most recognizable and trusted brands.

Headquartered in Silicon Valley, we have a global footprint with offices in Washington, DC, Rochester, NY, Austin, TX, Montreal, London, Dublin, Heidelberg, Shanghai, Singapore, Bangalore, Chennai, Tokyo, and Kuala Lumpur.

Northland excels at integrating software and security components together to provide harmonious security, while having the operational expertise to manage these programs. We have built a comprehensive network of heavily vetted system integration partners whose work we hold to the same standard as our own. This equates to hundreds of people available at any given time to respond to our customers’ needs. This year alone, we’ve installed systems in over 90 countries.

Industry
Security & Investigations
Company Size
201-500 employees
Headquarters
Fremont, CA
Year Founded
1982
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