Job Description

• Address direct customer inquiries regarding Victaulic product features, benefits and applications.
• Make joint calls with sales personnel to customer's facilities to address technical inquiries and seminars whenever appropriate
• Investigate product performance issues at field installations and with returned materials
• Conduct training sessions with new Victaulic employees to educate them on the features and benefits of our products and services
• Serve as an internal resource on product issues, representing the customer’s needs.
• Communicate with Victaulic China or US team frequently and provide product performance feedback
• Continually update personal knowledge of Victaulic products, competitive products, and relevant markets
• Provide assistance in local product regulatory matters
• Perform additional related projects as assigned by the Manager of Application Engineering 
  

• Proven experience in a similar Application Engineer, Mechanical Engineer, System Designer role
• Previous industrial experience from mining, fire protection, or HVAC market is highly desirable
• Membership in a national standards or code committee (or equivalent organization) is an advantage, e.g., IEM, IES.
• Bachelor’s degree in mechanical engineering or related major
• Excellent communication skills
• Strong self-motivation and desire to excel
• Strong organizational skills and ability to set priorities
• Willingness to travel overseas, including but not limited to Asia, Oceania, and America

• Your career with us is a journey to success – we provide internal trainings to strengthen your skills and help you excel.
• Inspiring global work environment - work with teams across the globe and collaborate with people of diverse backgrounds — both professionally and culturally.
• Career prospects – given our continuous growth in the Australia and Southeast Asia Region, there is an excellent opportunity, based on performance, for career advancement within the organization.