Job Description

Overview

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

Responsibilities

Key Responsibilities

• System Integration & API Engineering: Design, build, and maintain robust custom integrations, middleware, and webhooks connecting 3P SaaS tools (e.g., Atlassian/JSM, enterprise AI tools, developer software) with internal systems.
• Tool Optimization & Rationalization: Partner with SAM/HAM, DevInfra, and procurement teams to evaluate new software requests, track usage metrics, and streamline the enterprise SaaS footprint.
• Automation & Workflow Engineering: Write scripts and build data pipelines to automate end-user provisioning, budget/wallet token allocations, and cross-platform data syncs.
• Technical Support & Troubleshooting: Act as the primary technical point of contact for complex app integrations, resolving system failures alongside external vendors and internal IT teams.
• Experience managing or deploying developer AI integrations (e.g., OpenAI, Anthropic, Cursor APIs) and enterprise usage tracking frameworks.
• Vendor & SLA Oversight: Manage third-party software vendors, negotiate support contracts, and enforce Service Level Agreements (SLAs).
• Budgeting & Licensing: Track software licensing compliance, seat utilization, and cost-center budgets.
• Cross-Functional Alignment: Translate business department requests into actionable technical requirements for IT and development teams.

Qualifications

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.