About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

This role sits within Customer Protection, Fraud Analytics and is responsible for leading fraud prevention analytics across customer onboarding and application journeys.

The Application Fraud Lead drives the use of data, analytics and intelligence to identify emerging application fraud risks and develop prevention and detection strategies across home loans, credit cards, personal lending and transaction accounts. The role leads a small team and works closely with Product, Operations, Risk and Technology stakeholders to minimise fraud losses while maintaining a smooth customer experience. The role operates in a fast-paced environment requiring ongoing reprioritisation to respond to evolving fraud threats, emerging attack vectors and changes in the regulatory landscape impacting application fraud and lending controls

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Permanent
Role Location: 833 Collins St Docklands, Docklands, VIC 3008
Work Hours: Full TIme (40 Hours/ Weekly)

What will your day look like?

This role is accountable for:

• Leading application fraud analytics and strategy across customer onboarding, deposit account and lending journeys.
• Identifying emerging fraud trends and developing prevention and detection strategies to minimize customer and business losses.
• Optimizing application fraud controls and providing direction on rules and strategy enhancements within fraud platforms such as Hunter.
• Leveraging internal and external data sources, including credit bureau information, to identify fraud risks and improve decision making.
• Leading a small team of analysts whilst providing coaching, guidance and prioritization of work.
• Developing strong relationships with stakeholders across Lending, Product, Operations, Risk, Technology and Fraud to influence fraud outcomes.
• Partnering with external vendors and industry participants to maintain effective fraud prevention capabilities and awareness of emerging threats.
• Ensuring timely reporting of fraud trends, losses and key performance metrics to business stakeholders.

Supporting delivery of new products, onboarding initiatives and process changes by assessing and mitigating fraud risk.

What will you bring?

• Strong experience in fraud analytics, fraud strategy or risk management within banking or financial services.
• Demonstrated experience managing fraud risks associated with customer onboarding, lending or account opening processes.
• Strong understanding of fraud typologies including identity theft, synthetic identities, application fraud, first-party fraud and document fraud.
• Strong understanding of lending and onboarding processes across home loans, credit cards, personal lending and deposit products.
• Experience working with major credit bureaux including Experian and Equifax.
• Experience working with application fraud platforms such as Hunter or equivalent fraud prevention solutions.
• Strong analytical capability with experience using SAS, SQL and large-scale data environments.
• Ability to use data and intelligence to develop practical fraud prevention and detection strategies.
• Proven ability to engage and influence senior stakeholders across business, operations and technology teams.
• Experience leading, mentoring or coaching analysts and specialists.
• Strong communication skills with the ability to present insights and recommendations to senior audiences.
• Ability to operate effectively in a fast-paced environment with constant reprioritization.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers You can apply for this role by visiting ANZ Careers and searching for reference number 120989 .

Job Posting End Date

21/08/2026, 11.59pm, (Melbourne Australia)