Job Description

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

The Opportunity

The Principal Applications Analyst position is responsible for providing community-division application support for the MGB Community Division Medical Group and Community Physician Practices.

The Principal Applications Analyst leads localized design, build, testing, implementation, and ongoing support of clinical and specialty systems while partnering with cross-functional Digital and operational teams to ensure solutions meet clinical, operational, security, and regulatory requirements. A major responsibility of the position is evaluating locally deployed and legacy applications, identifying opportunities to standardize, and planning and executing migrations to strategic enterprise solutions, including data translation, interface impacts, cutover planning, and historical archiving. Applications supported may include but are not limited to Radiology/Cardiology imaging platforms (PACS/CPACS), Vocera, MUSE, Provation, RTLS, and other clinical systems. The position serves as a subject-matter authority, providing guidance to peers and stakeholders to drive reliable performance, adoption, and continuous improvement.

Responsible for designing, developing, testing, implementing, and maintaining applications and specialty systems, such as PACS (Picture Archiving and Communication Systems), RIS (Radiology Information Systems), and other platforms. Ensures these systems meet clinical and operational design requirements while maintaining regulatory compliance and optimal performance.

Provides guidance and direction to peers on the team or to other staff as a subject-matter authority.

Essential Functions
-Partner with vendors and stakeholders across business units (e.g., finance, security, compliance) to develop analyses and documentation collaboratively, communicating effectively with production, managerial, and executive teams.
-Develop meaningful, lasting relationships with partners to optimize system integration and to respond to questions and concerns from managers and executives, supported by research and recommendations.
-Collaborate with architects and program managers on road map planning and prioritization.
-Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including delivering monthly status reports to all appropriate parties.
-Author and update internal and external documentation, and formally initiate and deliver design and build specification documents to meet workflow and business requirements.
-Collaborate with architects and program managers on road map planning and prioritization.
-Communicate the status of various team efforts to leadership and stakeholders, including preparing presentations.
-Mentor and train junior team members. Delegate and prioritize work initiatives.
-Perform, evaluate, and communicate thorough quality assurance at every stage of systems design, development, and testing.

Qualifications

• Bachelor's Degree Related Field of Study required or Master's Degree Related Field of Study preferred
• This role can consider and review experience in lieu of a degree?
• Experience in the development, support, or operation of software applications, analytics, preferably in a healthcare setting 8-10+ years required and Experience with project management, leading medium to large multi functional project teams and projects 3-5 years required

• Demonstrated analytical abilities, software development, support, build, and design expertise.
• Proven experience documenting and developing processes, process improvement, testing plans, documentation, reports, and system specifications.
• Excellent communication skills, with an ability to translate data, workflows, and regulatory requirements into an actionable system build.
• Proficient leadership and communication skills to clearly guide peers, manage team priorities, and delegate tasks.
• Demonstrated subject matter expertise in software application(s) design and development, with knowledge and experience to support workflows and operations.
• Excellent organizational, critical thinking, and project management skills.
• Influence stakeholders and work closely with them to determine acceptable functional application solutions.

Additional Job Details (if applicable)

• This is a Hybrid Position
• M-F Eastern Business hours
• It requires on-site attendance to administrative and strategic project support work depending on the scope and complexity of the project.
• On-site travel will be required to collaborate with both internal MGB Digital and / or external Information Technology resources or Application Vendors define project scope, requirements, implement solutions, stabilize and transition to operational support.
• Remote workdays require stable, secure, quiet, compliant work station

Remote Type

Hybrid

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$117,707.20 - $171,204.80/Annual

Grade

8At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.