NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service.
DOF’s Finance Information Technology (FIT) Division designs, builds, and supports all facets of DOF’s computer systems, including hardware, software, applications, infrastructure, telephone, and data security. FIT delivers and administers tax-related payment programs for the City of New York by providing the information technology solutions needed to achieve its mission of collecting revenue while ensuring an efficient and improved customer experience. FIT is also responsible for the systems and websites which enable citywide payments, land records, property assessment, parking adjudications, customer service, and the Sheriff’s public safety work.
FIT is seeking an experienced Appian Software Developer with a focus on maintaining Appian Platform and Data while building feature rich applications using the Appian Platform to deliver exceptional user experiences. The ideal candidate will become an integral part of a dedicated technology team, actively contributing to the overall development of high-quality software with hands-on designing, coding, and testing of new applications. Development and testing will take place in a collaborative environment that aligns technical efforts with business goals. Additionally, the ideal candidate will be responsible for ensuring the successful delivery of applications built on low-code platforms.
Reporting to the Director of Parking and Collections, the selected candidate’s duties and responsibilities will include, but not be limited to:
- Administer and maintain the Appian Platform and Data across development, test, staging, and production environments on Appian Cloud and AWS S3.
- Configure, document and maintain Appian Infrastructure and environment settings, User access and security roles, Authentication (SSO, LDAP, SAML, OAuth) and monitoring and alerting.
- Design, develop, and deploy enterprise-grade, highly integrated, complex applications using low-code platform solutions such as Appian. Utilizing out of the box tools such as Process Models, Record Actions, Rules, Expressions, SAIL (Self-Assembling Interface Layer), Data Fabric, Process HQ and other Appian tools.
- Collaborate with developers, architects, and business stakeholders. Monitor system health, capacity planning, and platform performance metrics.
- Establish and enforce governance standards, operational procedures, and best practices. Provide administration and operational support for additional low-code/no-code platforms where applicable.
- Perform Appian platform and other configuration items upgrades, patching, maintenance, and high-availability configurations.
- Support CI/CD processes and deployment automation for Appian applications. Support integrations with enterprise systems, APIs, databases, and cloud services.
- Contribute to the architectural design and development of complex low-code applications, ensuring they are scalable, reliable, secure, and aligned with DOF’s business objectives.
- Build automation to prevent problem recurrence and promote “quality-first” culture.
- Crosstrain software developers on the team, sharing best practices. Foster a culture of learning and growth. Perform application and code reviews, providing constructive feedback on quality, design and implementation that help ensure that applications meet high standards of performance and reliability.
- Connect Appian applications with external enterprise systems and databases using REST/SOAP APIs and connected systems.
- Testing and debugging front-end applications to ensure cross-browser compatibility, responsiveness, and performance optimization.
Additional Information:
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed between the City and the Collective Bargaining Unit representing employees serving in the civil service title.
IT PROJECT SPECIALIST - 06797
1. A baccalaureate degree from an accredited college and four years of satisfactory full-time experience related to the area(s) required by the particular position; or,
2. Education and/or experience which is equivalent to "1" above.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
The City of New York is the most iconic and dynamic city on the planet. With a population of more than 8.4 million people, New York is not only the largest city in the United States — it is the academic, cultural, commercial, and financial capital of the world.
City government is filled with opportunities for talented individuals seeking to improve their communities and make a meaningful difference in the lives of their fellow New Yorkers. Every day, the City’s more than 300,000 employees improve infrastructure, provide vital social services, build technology, protect health and safety, and so much more. Join us today at: http://www1.nyc.gov/jobs
The City of New York offers its employees:
• A chance to build the future of this city. New York City government is at the crossroads of where policy, great ideas, city services, and smart urban planning meet the lives and needs of every day New Yorkers.
• Competitive salary and benefits. Hiring packages include a competitive salary, health benefits, various pension plans, employee assistance programs, and individual retirement accounts.
• Diverse career opportunities. As the largest local government in the United States with more than 40 agencies, the City of New York offers a broad spectrum of opportunities — from education, housing development, and public health to sustainability, economic growth, technology, and emergency management.
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