Job Description

Assist in the management of the Apparel department by maximizing all financial opportunities and assuming management responsibilities in the manager’s absence. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

• Deliver and encourage other associates to deliver excellent customer service
• Promote and follow company initiatives
• Coordinate/organize merchandising of the department floor
• Implement period Merchandising bulletins, period Point of Sale (POS), common lobby plans, and period planners
• Maintain compliance with corporate and divisional signing, planograms, ticketing, recovery, merchandising, fixtures usage and maintenance standards, folding/hanging and stockroom standards
• Maintain compliance with corporate policies and safety guidelines, labor agreements, freight receiving/stocking standards, Replenishment Management System (RMS) updates/procedures and shrink control guidelines
• Plan ads/store events and complete daily tours in the manager’s absence
• Implement period promotions and point-of-sale plans, period merchandise notes, and period planners, and manage planograms and merchandising of the department in the manager’s absence
• Audit written distribution center returns and returns to suppliers and review Intersection Transfer reports and Callback/Return to Vendor (RTV) reporting in the manager’s absence
• Verify pricing accuracy and follow up on price changes
• Authorize any manager discretion markdowns and audit scan audits
• Maintain awareness of overstock/understock conditions and review daily/weekly sales
• Complete daily tours
• Respond to customers’ verbal comments/complaints/requests
• Manage maintenance/repair needs
• Complete customer and associate incident/accident report forms
• Audit ads, salvage procedures, callbacks and recalls
• Assist in the inventory process and perform clerk duties
• Work with associates to manage all common associate areas (i.e., break rooms and training areas) to make sure they are inviting in appearance and reflect “Our People Are Great” values
• Coach associates in the performance of their duties; provide feedback to direct reports and provide feedback to the manager for performance reviews
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum

• High school diploma or equivalent
• Ability to work in a fast-paced environment
• Maintain confidentiality
• Accuracy/attention to detail
• Ability to organize/prioritize tasks/projects
• Familiarity with industry/technical terms and processes

Desired

• BA/BS in business or related field
• Knowledge of company policies, procedures and organizational structure
• Management experience
• Proficiency with Microsoft Excel, Report Management and Distribution System (RMDS) and current company email
• CPR/first aid certification
• Experience directing/participating on project team