Manifest Solutions

App Support Specialist

Manifest Solutions  •  New Albany, OH (Onsite)  •  1 hour ago
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Job Description

Manifest Solutions is currently seeking an App Support Specialist for a position in New Albany, OH.

  • Assist in coordinating the configuration and support of data archives (PI, OSI Chronus) and support SCADA/EMS platform software upgrades.
  • Perform operational technology platform analysis and demonstrate a basic understanding necessary to support the reliability of SCADA and DMS/EMS systems.
  • Investigate, troubleshoot, and resolve application-related issues with guidance from senior members, while coordinating vendor support for EMS and SCADA applications.
  • Participate in the configuration of network monitoring tools and develop repeatable scripts (PowerShell, Batch, Python) for deploying configuration changes and patches across servers.
  • Analyze logs and application/system monitors to identify potential issues proactively and develop strategic plans to mitigate them.
  • Monitor logs during performance events and collaborate with architects to troubleshoot and create restoration plans.
  • Conduct routine backups and periodic restoration tests to ensure backup validity and maintain documented emergency restoration procedures.
  • Ensure the reliable operation of OT applications, including communications, networking, databases, alarming, logging, and human interfaces.
  • Work with team and business process owners to schedule and administer patches, updates, and server configurations to minimize system downtime.
  • Provide after-hours support as needed in an on-call rotation to maintain reliable operations of DMS/EMS and SCADA systems.

Requirements:

  • Bachelor’s degree in a related field OR Associate’s degree in a related field with 2 years of relevant experience OR High school diploma/GED with 4 years of relevant experience
  • IT/OT System Administration
  • IT/OT Application Support
  • Cyber Security
  • ADMS/DMA/EMS/OMS/SCADA
  • Professional certifications (such as A+, Network+, CCNA, CCNP, Cyber Security+, Security+, and CCSP) may be accepted as substitutes for a portion of the required experience.
  • Overtime, on-call assignments, and occasional travel may be required.

Manifest Solutions

About Manifest Solutions

Manifest Solutions is an Ohio based Information Systems consulting firm founded in 1994. Our mission is to deliver excellence in EVERYTHING we do for EVERY client we serve. To this end we seek out, recruit, develop and retain individuals who possess the entrepreneurial spirit, outstanding business and technical skills and a shared mindset of commitment to quality service.

Our goal is to continually raise the industry standard for our clients and our employees through innovative, quality-based services and business practices. We believe our clients must benefit from our presence in their organizations. We accomplish this through sharing Manifest's business and technical expertise and transferring our knowledge to our client's staff.

Diversity is a core driving force for Manifest Solutions. Our relentless commitment to inclusion across race, gender, age, religion, identity, and experience is our framework for success. Creating a lasting impact on the IT landscape is possible. We celebrate and champion individuality – actively encouraging employees to bring their best, authentic selves to work each day.

Facebook ~ http://www.facebook.com/ManifestCorp

Twitter ~ @ManifestCorp ~ https://twitter.com/ManifestCorp

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Industry
IT & Software
Company Size
51-200 employees
Headquarters
Upper Arlington, Ohio
Year Founded
1994
Website
manifestcorp.com
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