Ninja 🥷🏽 نينجا

App Experience Specialist

Ninja 🥷🏽 نينجا  •  Jeddah, SA (Onsite)  •  10 days ago
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Job Description

We are looking for a highly organized and commercially driven App Experience Specialist to join our Commercial team. The role is responsible for managing and optimizing the in-app customer experience by ensuring accurate execution of promotions, category merchandising, media placements, and performance tracking.The ideal candidate will work closely with Marketing, Tech, Commercial Excellence, Category Management, and Media Buying teams to deliver a seamless and engaging app experience that supports business growth and customer satisfaction.

Requirements

  • Bachelor’s degree in business administration, Marketing, E-commerce, or a related field.
  • 2–4 years of experience in e-commerce, app management, digital merchandising, or a related role.
  • Strong analytical and reporting skills with attention to detail.
  • Experience working with cross-functional teams including Marketing, Commercial, and Tech.
  • Good understanding of customer journey and digital user experience.
  • Ability to manage multiple tasks in a fast-paced environment.
  • Proficiency in Microsoft Office and reporting tools is preferred.
Ninja 🥷🏽 نينجا

About Ninja 🥷🏽 نينجا

Born from big dreams in 2022, Riyadh, Ninja quickly leaped from concept to reality, fueled by the trust and loyalty of our vibrant community. From the start, we've been more than a delivery service; we're your go-to Ninjas for everything essential — grocery, bakery, coffee, beauty and hygiene products, and more, all delivered in stealth mode, in less than 30 minutes, thanks to our network of dark-stores and swift last-mile service. Through listening, learning, and relentlessly refining, today Ninja has become a symbol of efficiency and speed.

Craving a delivery service that matches your dynamic lifestyle, available at the swipe of a finger? Enter Ninja. With our app, a world of tens of thousands of products awaits your command, ready to be delivered with an unmatched speed. Whether it's a feast for tonight or the essentials for everyday life, we've got you covered, offering a seamless, hassle-free experience that is as fast as it is reliable.

Ninja's quest did not end in Riyadh. Our operations extended to cover all of Saudi Arabia (Jeddah, Eastern Province, Mecca, Madina, Kharj, Tabuk, Hail, Buraidah, and much more); and then beyond Saudi Arabia, we’re bringing Ninja to other GCC countries, like Qatar and Bahrain. This expansion isn't just growth; it's our pledge to provide everyone with Ninja's promise of speed, reliability, and convenience.

With Ninja, every delivery is an adventure, and every order is a mission accomplished. Join us on this exhilarating journey. Download the Ninja App! www.ananinja.com/app

Industry
Retail & Ecommerce
Company Size
1,001-5,000 employees
Headquarters
Riyadh, Saudi Arabia, SA
Year Founded
2022
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