Job Description

Everything you are looking for and more 📦

The APM technician perform on-site service and maintenance visits. The ideal candidate will be responsible for identifying and resolving technical, software or mechanical issues on our Lockers, ensuring minimal downtime and maximum customer satisfaction. The role includes replacing components, repairing parts, and coordinating tasks with the support and dispatching teams.

The APM technician is based in Barcelona Area, carries out on-site interventions in the whole city and region, also covering nearby cities (Valencia, Alicante, Zaragoza etc.) and occasionally works from the office, in Barcelona.

What responsibilities and objectives will you have?

• Perform scheduled and emergency service visits, complying with the SLA.
• Diagnose technical issues and implement effective solutions on-site.
• Perform root cause analysis of reported problems.
• Replace defective components and carry out mechanical and/or electrical repairs.
• Communicate with the dispatching team to align on planning and priorities.
• Follow safety and quality standards during all service activities.
• Coordinate with the internal support team to ensure smooth execution of tasks.
• Document interventions and report findings accurately and timely.
• Use internal software to monitor the performance and operation of the Lockers network.
• Use the spare parts in the assigned car kit responsibly and efficiently.
• Ensure that the stock level of the car kit is always adequate and replenished as needed.
• Conduct training sessions and periodic audits.

Well, what will the requirements be?

• Technical diploma or equivalent experience in mechanics, electronics, or related fields.
• Strong mechanical/electrical aptitude and the ability to understand complex systems.
• Previous experience in hardware and software maintenance roles for electronic equipment.
• Ability to read, interpret, and analyse monitoring dashboards and system logs.
• Ability to read technical drawings and manuals.
• Problem-solving mindset and hands-on attitude
• Ability to work independently and as part of a team.
• Strong field presence: this is a field-based role requiring regular daily on-site operations.
• Good written and spoken English.
• Valid driving license (type B).

Experience level:

• At least 2 or 3 years of experience in a similar position.

Qualifications:

• Preference for technical diplomas or similar.

What do we offer?

• Language platform
• Wellbeing programme
• Flexible working hours
• Online platform for lifelong learning
• Competitive salary
• Flexible remuneration services can be contracted

Why join us?

At InPost, you will play a key role in shaping how millions of customers interact with last-mile delivery solutions. You will work in a fast-growing, innovative environment where your contributions directly support the company’s expansion and market presence. Our culture is built around five key behaviours, driven by a strong “Go Go Go” mindset focused on speed and determination.

• CHAMPION THE CUSTOMER: We put the customer at the center of everything we do and strive to exceed expectations.
• OWN IT: We take responsibility, act with initiative, and proactively drive solutions.
• DARE TO DISRUPT: We embrace innovation, ambition, and continuous learning to grow and improve together.
• MAKE IT HAPPEN: We adapt quickly, learn constantly, and move forward with Smart execution.
• WIN TOGETHER: We achieve great results through collaboration, recognition, and a shared winning mindset.

Inclusive Culture

At InPost, we are committed to building a diverse and inclusive workplace. We welcome applications from all backgrounds and believe that different perspectives strengthen our teams and drive better results.

InPost has an Equal Opportunities Plan that promotes equality at all levels. We aim for equality in the company's workplaces, as it is focused on promotion, within and outside the company, as well as gender equality, diversity, equity and inclusion of people regardless of their abilities and conditions.