The API Onboarding Engineer provides technical onboarding support and in-depth, technical guidance on complex APIs within Hapag-Lloyd’s standard API portfolio during the technical onboarding phase. Acting as a technical bridge between Hapag-Lloyd’s product teams and external technical stakeholders.
Furthermore, this role involves coordinating custom integration projects for global customers and partners. It ensures that custom integrations are designed and implemented in line with technical standards, architectural best practices, and business requirements, while being delivered on time and within scope.
The position combines advanced technical API expertise with strong communication skills and a customer focused mindset.
Serve as a technical expert and advisor to external parties for complex APIs within Hapag-Lloyd’s standard API portfolio.
Support external parties during the technical onboarding phase with advanced use cases and troubleshooting.
Act as the primary point of contact between developers and integration engineers on customer-/partner-side and Hapag-Lloyd’s product teams during integration projects.
Translate business requirements into clear technical integration plans and project roadmaps.
Ensure integration projects follow established API standards, security policies, and best practices.
Coordinate custom integration projects for global customers and partners from technical perspective and ensure high-quality delivery by overseeing testing, validation, documentation, and handover to operations/support teams.
Support solution design activities by providing integration expertise as needed.
Collaborate with engineering and product teams to improve API usability, consistency, and performance.
Qualifications:
BSc/MSc in computer science, mathematics, physics, engineering or equivalent experience in IT, maritime industry or international logistics company
Strong understanding of API technologies (e.g., REST, SOAP, GraphQL, event-based)
Confident use of authentication and authorization standards (e.g., JWT, OAuth2, OpenID Connect)
Proven experience with API specification standards (e.g., OpenAPI)
Strong communication skills and a customer focused mindset
Solid knowledge of integration patterns, error handling, and data transformation concepts.
Ability to analyse logs, API responses, and integration flows to troubleshoot issues.
Experience working with versioned APIs and backward compatibility considerations.
Excellent analytical skills and eagerness to learn
The perfect candidate can also demonstrate:
Experience in managing technical B2B integration projects end-to-end.
Experience in the shipping industry
Experience with project management and collaboration tools (e.g., Jira, Confluence).
Familiarity with cloud-based platforms and services (e.g., AWS, Azure).
With a fleet of 313 modern container ships and a total transport capacity of 2.5 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has around 14,000 employees and 400 offices in 140 countries. Hapag-Lloyd has a container capacity of 3.7 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 133 liner services worldwide ensure fast and reliable connections between more than 600 ports on all the continents. In the Terminal & Infrastructure segment, Hapag-Lloyd has equity stakes in 21 terminals in Europe, Latin America, the United States, India and North Africa. Around 3,000 employees are assigned to the Terminal & Infrastructure segment and provide complementary logistics services at selected locations in addition to the terminal activities.
About Hapag-Lloyd
With a fleet of 313 modern container ships and a total transport capacity of 2.5 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has around 14,000 employees and 400 offices in 140 countries. Hapag-Lloyd has a container capacity of 3.7 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 133 liner services worldwide ensure fast and reliable connections between more than 600 ports on all the continents. In the Terminal & Infrastructure segment, Hapag-Lloyd has equity stakes in 21 terminals in Europe, Latin America, the United States, India and North Africa. Around 3,000 employees are assigned to the Terminal & Infrastructure segment and provide complementary logistics services at selected locations in addition to the terminal activities.
Disclaimer
This press release contains forward-looking statements that involve a number of risks and uncertainties. Such statements are based on a number of assumptions, estimates, projections or plans that are inherently subject to significant risks, uncertainties and contingencies. Actual results can differ materially from those anticipated in the Company’s forward-looking statements.
