Job Description

Responsibilities and Duties:

Support Maintenance Operations: Assist the Maintenance Manager in overseeing daily maintenance tasks, including scheduling, delegating work orders, and ensuring timely completion of all maintenance activities.
Team Leadership: Help supervise the maintenance team, providing direction, training, and support to ensure that all team members perform their duties effectively and maintain high standards of workmanship.
Preventive Maintenance: Assist in developing and implementing preventive maintenance programs to prolong the life of building systems, equipment, and amenities, ensuring minimal downtime.
Unit Turnovers: Coordinate and participate in the preparation of vacant units for new residents, ensuring all necessary repairs, cleaning, and inspections are completed to meet the property's standards.
Quality Assurance: Conduct regular inspections of the property, identifying areas needing attention and ensuring all maintenance tasks are performed to the highest standards.
Safety and Compliance: Ensure that all maintenance activities comply with local, state, and federal regulations, including OSHA standards. Promote a safe working environment for the maintenance team and all residents.
Vendor Management: Collaborate with external vendors and contractors for specialized repairs or projects, ensuring that all work is completed efficiently, on time, and within budget.
Emergency Response: Assist in managing after-hours emergency maintenance issues, ensuring rapid response and resolution to minimize disruption for residents.
Inventory and Budget Management: Assist in managing the inventory of maintenance supplies and tools, ensuring sufficient stock levels and helping to control maintenance budgets.
Resident Relations: Interact with residents to address maintenance-related concerns and ensure their satisfaction with the property. Act as a point of contact for residents' maintenance requests when the Maintenance Manager is unavailable.
Documentation: Maintain accurate records of all maintenance work, including completed work orders, preventive maintenance schedules, and equipment logs.

Qualifications:

Education: High school diploma or equivalent required; technical certification in HVAC, plumbing, electrical, or a related field preferred.
Experience: Proven experience in maintenance, with at least 2-3 years in a supervisory or management role, preferably in a Class A apartment complex or similar high-end residential environment.
Technical Skills: Strong knowledge of building systems (HVAC, plumbing, electrical, etc.) and maintenance best practices.
Leadership: Ability to lead, mentor, and motivate a maintenance team, ensuring that all members perform at their best.
Communication: Excellent verbal and written communication skills, with the ability to interact professionally with residents, vendors, and management.
Problem-Solving: Strong analytical and troubleshooting skills, with the ability to quickly diagnose and resolve maintenance issues.
Physical Requirements: Ability to perform physically demanding tasks, including lifting heavy objects, climbing ladders, and working in various weather conditions.