Job Description

Join the APAC Wholesales KYC Operations Middle Office (WKO MO) and play a critical role in ensuring that as an organization, we are compliant with multiple regulations, in order to protect the bank’s reputation and financial assets!

As an Associate within the WKO Markets Middle Office team, you will play a crucial role in managing the Client/ Front Office relationship for business requests in KYC Onboarding, Remediation and Renewals. You will facilitate the end to end client onboarding process, ensuring all due diligence documentation is sourced and delivered to the KYC Production team to incorporate into the KYC platform. You will also be required to involve leveraging AI to enhance the KYC process.

Job responsibilities

• Manage KYC/ client onboarding requests in coordination with Front Office and facilitate the KYC process end to end
• Work closely with the Front Office and potentially direct with clients as required, to obtain all necessary supporting evidence to full KYC due diligence
• Act as an SME and Due Diligence expert to guide clients through the KYC requirements and variation of documents which may fulfil due diligence requirements
• Conduct in-depth analysis on the ownership structure of the client on publicly available sources (not limited to company registries) or client documentation, and seek additional confirmation or approvals as required
• Follow up with KYC production teams to ensure onboarding is completed within agreed timeframes
• Liaise regularly with the business to conduct workload planning, review status of key onboarding's and prioritize open requests
• Interact with key stakeholders such as Legal, Compliance, Credit and Operations to develop strong partnerships, eliminate roadblocks and ensure continuity of information flow across the groups
• Assist Relationship Managers with overnight screening, client exits and any other KYC related tasks as required
• Manage personal workload and priority items and ensure timely escalation of key risks/issues to management
• Keep informed of any changes to processes and procedures, regulatory change and ensure open verbal dialogue with colleagues across the region
• Identify and execute process improvements, provide guidance and support on key process and technology initiatives to the business

Required qualifications, capabilities, and skills

• Minimum 5 years of experience in KYC / Compliance / AML with solid knowledge of KYC/Compliance/AML procedures and standards within the banking industry
• Experience in client / front office stakeholder management experience
• Knowledge of multiple client types (i.e. Corporates, SPV, Trust, FI’s, Funds. etc.)
• Knowledge of financial industry with in-depth expertise in various lines of business (Corporate Investment Bank and Markets)
• Strong verbal and written communication skills
• Strong time management, organizational, relationship building skills
• Quality client focus, strong controls mind-set and strong customer service skills(e.g. oral and written communication skills)
• Prior experience of adhering to controls and compliance standards
• Ability to grasp/learn concepts and procedures quickly

• Bachelor’s Degree or equivalent

Preferred qualifications, capabilities, and skills

• Experience with KYC in Corporate and Institutional Banking is preferred.

• Experience in KYC/Onboarding functions within the banking industry preferred.

• Fluency in written and spoken Mandarin preferred.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.