Job Description

What to Expect

Tesla is seeking a deeply process oriented, experienced, and self-driven reverse logistics and service fulfillment coordinator to support Tesla Energy Warranty business in APAC. Will require coordinating international and domestic shipments for our energy products. You will work cross-functionally with Tesla certified installers, logistics carriers, warehousing, service, and quality engineering to improve and manage Tesla's energy service fulfillment and return process.

What You’ll Do

• Coordinate dangerous goods shipments for domestic and international service orders.
• Keep track of aging service orders and follow up with carriers on aging/delayed shipments.
• Support service fulfillment to meet aggressive quarterly and yearly goals.
• Work with EH&S and service engineering to keep business up to date on correct disposition of energy products.
• Collaborate with quality engineering to improve rate of return for failed units of high interest.
• Develop strategies to increase return rate from 3rd party installers.
• Pull data from internal dashboards to investigate aging MRBs to reduce backlog.

What You’ll Bring

• Degree in Supply Chain, Industrial Engineering or the equivalent of experience and evidence of exceptional ability
• 2+ years of professional experience in logistics, supply chain, and/or evidence of exceptional ability
• Demonstrated communication, leadership, and problem-solving skills. Ability to write, speak, and present effectively and persuasively at all levels
• Strong analytical and organizational skills; ability to achieve success in situations with high degrees of variation and complexity
• Ability to code in SQL and Tableau a plus.

Compensation and Benefits

Benefits

In addition to a competitive compensation package, Tesla Australia & New Zealand is pleased to offer the following benefits for permanent employees:

• Employee Stock Purchase Plan (ESPP) - Purchase Tesla stock twice per year at a 15% discount
• Parental leave (no minimum employment period)
• Miscarriage leave - 10 days
• Employee Vehicle Loan Program
• Novated Leasing (AU only)
• Employee Vehicle Finance program (AU only) - Tesla subsidises your loan interest
• Well-being Fund – An annual allowance of $950 USD for all employees to support their well-being in ways that are meaningful to them
• Health insurance discounts (AU only)
• Bike to work – $10 per day if you cycle to work
• Employee Assistance Program - Free and confidential counselling for all staff and their families
• Annual Flu Vaccines
• Birthday Leave, Cultural Significance Leave and Volunteer Leave

Some eligibility criteria may apply, benefits detailed above are subject to change / withdrawal at Tesla’s discretion with no prior notice.