JOB TITLE: IT support Technician on an On-Call basis
LOCATION: Afghanistan, Kabul
We are seeking a reliable and customer-focused IT Support Technician to provide on-call technical support to end users. In this role, you will be responsible for diagnosing and resolving hardware, software, and network-related issues in a timely and efficient manner. You will respond to incidents via phone, email, or ticketing systems, ensuring minimal disruption to business operations.
Key Responsibilities:
Break-fix support and maintenance of deployed equipment
Deskside support for end-user devices (desktops, laptops, mobile devices, displays, printers, etc.)
Comprehensive hands-and-feet support for infrastructure devices, printers, monitors, and scanners, including installation, relocation, and onsite setup. Install, Move, Add, Change, and Disposal (IMACD) activities, Apple/Mac support
Coordination and participation in asset reconciliation and lifecycle management activities
Requirements:
As ITproposal we have a very large network of engineers (with our own employees) where we support our Partners all over the world. We combine our experience and knowledge to deliver the best IT solutions. When creating or obtaining projects, we focus on the client and understanding their needs and expectations. We have the competences which allow us to offer a wide range of IT services.
