Job Description

LGC AXIO Proficiency Testing is a core unit withing LGC Standards. Incorporating technical production of samples and international logistics from the site in Bury, with sales team and distribution partners to serve laboratories internationally. Sales team work remotely and independently around the globe, and have limited time and support for research to identify new customers

Job Purpose

The Business Development Manager – South Korea/Japan at LGC AXIO Proficiency Testing is a newly created role to develop the existing business in South Korea and Japan. The role covers the full LGC AXIO Proficiency Testing portfolio of PT schemes.

The focus of the role is to acquire new channel partners to drive growth, while developing stronger relationships with our existing partners to drive their sales results. The role will also develop relationships and sales opportunities in our existing direct business locally. To develop and implement sales strategies to achieve revenue goals for direct and distributor channels.

The role will have primary responsibility for revenue and growth of both direct and distribution business in South Korea and Japan, developing strategic initiatives to drive revenue. The individual will provide local technical and operational support for direct account and distributor partners and be able to effectively and efficiently relay communication between LGC AXIO Proficiency Testing functional teams across Technical, Customer Service, Reporting and Logistics to ensure exceptional service and support to the local market. The role will be based out of South Korea or Japan, and develop strong knowledge of market needs in Korea and Japan. The candidate will be required to readily develop understanding of PT and PORTAL reporting in order to offer technical expertise and support, while also having skill-sets to manage customer expectations and address challenges professionally.

The candidate will join the LGC AXIO Commercial Team, reporting to the PT Global Channel Manager. This role requires a blend of laboratory process knowledge, laboratory quality management, understanding of scientific techniques and associated applications, strong organisational skills and project management skills, client communications, client management and service, product expertise, and critical thinking.

Key Responsibilities

• Build and maintain strong relationships with customers, distributors, and potential partners
• Identify, appoint, and manage new distributors
• Grow sales through both existing partners and new business opportunities
• Create and deliver business plans to meet revenue targets
• Manage and grow direct customer accounts
• Build relationships at all levels, from senior leaders to lab staff
• Set clear goals and performance targets for distributor partners
• Handle and resolve any conflict between sales channels
• Promote new products and PORTAL reporting system updates
• Represent the company at industry events and customer meetings
• Stay informed about market trends, competitors, and customer needs
• Work with the marketing team to support product launches
• Collaborate with internal teams to ensure a smooth customer experience
• Use Salesforce CRM to manage accounts, opportunities, and forecasts
• Provide regular updates and reports
• Develop commercial agreements in line with company policies
• Contribute to strategic planning and new product ideas

Person Specifications

• Strong communication and organisational skills
• Confident presenter and clear communicator
• Positive, proactive, and motivated to achieve results
• Able to work across teams in a global organisation
• Can think strategically and also deliver day-to-day tasks
• Self-driven and able to work independently
• Comfortable being the main company representative in the region
• Able to win new business and close deals
• Skilled at building and maintaining relationships
• Team player who supports continuous improvement
• Willing to travel within the region and occasionally internationally

Qualifications

Knowledge, Experience and Technical skills

Required

• At least 3 years’ experience in a sales or commercial role within the science industry
• University degree in analytical or related science or excellent relevant experience
• Fluent in English – speaking, reading, and writing
• Native speaker Korean or Japanese with ideally familiarity with the other language
• Knowledge of the laboratory market in the territory

Desired

• Significant experience in a customer-facing role
• Key or Strategic Account manager experience
• Experience of proficiency testing services
• Management of channel partners

Additional Information

ABOUT LGC:

LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers’ products and workflows and are valued for their performance, quality, and range.

OUR VALUES

• PASSION
• CURIOSITY
• INTEGRITY
• BRILLIANCE
• RESPECT

EQUAL OPPORTUNITIES

LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.

For more information about LGC, please visit our website www.lgcgroup.com

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