Job Description

AP Issue Resolution Associate (m/f/x) - temporary

Responsibilities:

• Act as single point of contact in case of relevant Market urgent and complex requests; educate internal users on the process and how to retrieve information on their own to limit to number of queries that are received by P2P Team
• Provide P2P process research and proactively identify and resolve issues and risks as necessary
• Answer all incoming queries in helpdesk ticketing tool
• Process One Time Vendor requests
• Responsible for efficient and accurate processing of a high volume of AP transactions in applicable technology systems in a timely manner
• Continuously monitor accounting and tax requirements in each country to ensure invoices are posted appropriately. This includes collaboration with Global Tax team and local finance and tax contacts
• Support other AP Teams if required
• Monitoring and escalating End User queue to ensure invoices are paid within due date
• Ensure balance confirmation requests/statements from vendor or market Colleagues are answered timely
• Analyze the data, draw conclusions, support with preparation of BSR decks
• Ensure country specific requirements are fulfilled before invoices are picked up for payment to avoid rejection
• Ensure rejected payments are followed up to root cause and explained
• Responsible for the timely reporting of key financials and compliance with Key Performance Indicators (KPIs) and Service Level agreements (SLAs)
• Manage applicable technology systems and follow procedures for, performing month end activities to include GL and Sub-Ledger reconciliation for Accounts Payable, as well as processing of cash disbursements / urgent payments
• Ensure robust compliance environment with SOX, internal controls, accounting policies and procedures
• Assist Accounts Payable Team Lead, P2P Manager and Global Process Owner (GPO) in identifying and implementing process improvement s and best practices within Accounts Payable area

Requirements:

• Undergraduate degree (educational background in Finance and/or Accounting preferred)
• 1-2 years of professional experience
• Experience working in SSC/BPO environment would be an asset
• Good command of English (B2 level)
• Ability to work in culturally diverse teams
• Customer focused with strong interpersonal and communication skills
• Basic computer skills (e.g. Microsoft Word, Excel and Access)

We offer:

• Contract of employment by external agency
• Work in a world leading pharmaceutical company for animals
• Learning and developing programs
• Private medical care package
• Life insurance
• Multisport card
• Flexible working hours
• Hybrid model of work

Full time

Independent Contractor

Contingent Worker

Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.

Notice: Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn, including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from @zoetis.com, please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications.