Job Description

The present and future of Audemars Piguet are built on the invaluable contributions of all our talents. Inspired by the wealth of our past, we are excited about the endless possibilities that our future holds. Together, we are resolutely forward-thinking and strive for excellence in all areas of our business.

If this journey inspires you, come chart your own path within our family and let’s continue creating the extraordinary. Together, let's write the next chapter of your career!

Within a committed team that embodies the Audemars Piguet spirit, your main mission will be to ensure operational excellence and elevate the client experience within our AP House in Thailand, while leading and developing a team of more than 10 team members.

In this context, you will be responsible for:

• Developing and implementing business strategies to grow the client community and maximize commercial performance
• Driving the achievement of objectives and KPIs, ensuring rigorous sales monitoring and performance follow-up
• Overseeing sales forecasts, allocations, and commercial planning
• Analyzing the local market and competitive landscape to adjust business actions accordingly
• Ensuring an exceptional and personalized client experience aligned with Audemars Piguet’s standards
• Supervising CRM accuracy and ensuring high-quality client data management
• Maintaining an elegant, welcoming, and brand-compliant AP House environment
• Inspiring, leading, and developing a team of more than 10 people
• Ensuring onboarding, continuous training, and capability development of all team members
• Managing operational excellence, including scheduling, stock accuracy, procedures, and compliance
• Overseeing administrative and financial processes, including budgeting and cash management
• Collaborating closely with internal partners and contributing to local activations and AP initiatives

Qualifications

• Minimum 8 years’ experience in a managerial role within luxury retail, ideally in watchmaking or high-end hospitality
• Proven experience leading and developing teams of more than 10 people
• Strong leadership, communication, and inclusive team management skills
• High service orientation, strong organizational abilities, and comfort operating in a demanding environment
• Fluency in English and Thai is mandatory
• Solid analytical skills and proficiency with MS Office, CRM systems, and POS tools
• Entrepreneurial mindset, initiative, and ability to embody Audemars Piguet’s values

Additional Information

Audemars Piguet offers a competitive and comprehensive compensation and benefits package.

Audemars Piguet is an equal opportunity and affirmative action employer. Audemars Piguet hires without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.