Job Description

Responsibilities

*   Maintain bookkeeping databases and spreadsheets, updating information as needed

*   Follow up with customers on overdue accounts

*   Research and implement effective collection techniques

*   Communicate with customers to request payment and arrange payment plans

*   Update client accounts based on payment or contact information

*   Help resolve payment issues, assisting in setting up with payment plans

*   Respond to customers account queries in a timely and professional manner

Qualifications

*   Attentive, ability to work independently and prioritize tasks

*   Customer service skills in person and via telephone (discretion, patience, etiquette, professionalism)

*   Knowledge of general office principles and practices

*   Knowledge of software applications relative to the position assignment

*   Knowledge of appropriate physical standards for work involving computer use, including appropriate seating, arm and/or wrist usage

*   Knowledge of accounting procedures and mathematics

*   Knowledge of conflict resolution techniques

*   Knowledge of proper English grammar, usage and spelling

*   Knowledge of action tracking on specific work assignments or other work-related items

*   Knowledge of specialized terminology in accounting

*   Keyboarding skills (speed required may vary according to position assignment)

*   Word processing and spreadsheets skills

*   Oral and written communications skills, including skill in technical writing

*   Skill in interpersonal and human relations

*   Skill in-tact, diplomacy and persuasion

*   Organizational and problem solving skills

Location Downtown Seattle (mostly remote assignment)

Duration: 2 to 3 monhts

Pay: $24.70 per hour