Job Description

Level Experienced Job Location Human Services - Milwaukee, WI 53204 Education Level 4 Year Degree

Responsible for providing high-quality substance abuse counseling to Human Services clients at various levels of treatment, residential, day, and outpatient, both in group and individual settings.

Full-Time/Regular

Essential/Primary Duties:

Familiar with chapters 75 & 83 to adhere to state-mandated regulations for substance abuse treatment.

• Prepare and submit required agency, payer, and referral source reports in a timely manner, and collect and submit client billing data in a timely manner.
• Provide counseling services, including individual, group, and family. Adhere to clinical, ethical, and regulatory standards.
• Refers clients and/or guardians/families to other community resources when appropriate.
• Maintain confidentiality / adhere to HIPAA regulations.
• Attend and participate in client staffing.
• Administer UA’s and BAs as needed.
• Grow professionally, by keeping clinical skills and licenses, and certifications up to date.
• Complete all related paperwork and documentation in a timely and accurate manner.
• Adhere to clinical policies and procedures.
• Able to maintain productivity at the industry minimum standard of 28 hrs. / or 70%, a week provided in individual, group, and/or family therapy.
• Maintains updated contact information for clients and their families.
• Plans weekly curriculums in a timely manner for therapeutic groups.
• Facilitates weekly therapeutic groups with the clients.
• Maintain a weekly schedule with updates to the office manager and administrative assistant, in order to schedule and reschedule current participants.
• Ensure no lapse in payment for current clientele by submitting ASAM’s in a timely manner.

• Coordinates admission and discharge of clients working with the appropriate team members
• Discusses medications and medical treatment of clients with the Psychiatrist and Registered Nurse
• Works with clinical supervisor, Psychiatrist, Psychologist, Registered Nurse and Director of Human Services to plan, implement, and evaluate treatment plan/progress on a regular basis.
• Represents program at various community functions.
• Maintains working relationships with RSC’s, PO's, and Caseworkers involved in participant’s life/ treatment program.
• Notifies RSC internally or externally of discharge/ or change in the level of care in order for GPRA to be completed, and meets standards set by funding source/ contract.
• Presents a positive and professional role model for all staff and clients.
• Shares the responsibility towards creating and sustaining an environment that humanizes and individualizes each client.
• Other duties as assigned by the manager.
• Supports the goals of the agency’s mission

Qualifications

Substance abuse counselor certification/license required. Associate degree required, bachelor’s preferred. Bilingual preferred but not required. (Spanish/English). Good organizational skills, able to communicate well both orally and written.

Working Conditions:

Business environment, general office, various treatment settings, residential and clinic, and local travel as requested.

In accordance with the Americans with Disability Act, the above is intended to summarize the essential functions of and requirements for the performance of this job. It is not meant to be an exhaustive list of miscellaneous duties and responsibilities that may be requested in the performance of this position.

ACKNOWLEDGEMENT:

• Ability to interact effectively with people from diverse backgrounds.
• Ability to communicate effectively, verbally, and in writing.
• Demonstrated computer literacy skills, using MS Office, Google applications, and other basic data systems including internet navigation.
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Self-motivated and able to work independently.