Job Description

The Service & Team:

The Community Safety Team includes the following Teams: Community Safety Officers co-ordinating local multi-agency prevention and response; the delivery of targeted initiatives to reduce the harms of drugs and alcohol, the commissioning of community drug and alcohol treatment services; managing the core functions of Safer Cornwall (the statutory Community Safety Partnership), the front line Anti-Social Behaviour (ASB) Team working alongside the police and partners to reduce problems in towns and neighbourhoods, and the Domestic Abuse & Sexual Violence team providing targeted prevention, support and response as well as commissioning the support and therapy services and safe accommodation.

The Dedicated ASB Caseworkers are part of the ASB Team which sits within the wider Community Safety Team. The ASB Team delivers a high quality service through the use of prevention and enforcement tools. The purpose of the team is to tackle a range of anti-social behaviour in adults and young people, covering all housing tenures, in neighbourhoods and in community-based hotspots, through being solution focused and working in partnership with all relevant agencies.

If you are looking for a dynamic, fast paced and varied role, where no two days are the same and want to be part of a team who are making a real difference to the communities of Cornwall, then look no further.

Given the nature of some of the functions within the Service, the postholder could be required to review reports and attend meetings that may contain sensitive and potentially distressing material. The postholder will be required to exercise absolute confidentiality with regards to the content of the material and the identity of any person/s named within the meetings and/or reports.

The Role:

Role purpose

• To provide high visibility foot patrols in Penzance or Redruth Town Centres and surrounding areas/neighbourhoods.
• To support those in the community giving practicable advice and support to strengthen resolution with community based ASB
• To be the lead officer in case building and pulling partner agencies together, attempting to resolve incidents of isolated or wider community based ASB
• To manage a caseload relating to anti-social behaviour within a multi-disciplinary partnership Community Safety Team
• To gather evidence and prepare paperwork for court, attending court to present cases as necessary
• To work within and across communities, in collaboration and partnership with a diverse range of statutory and non-statutory agencies, services and teams to tackle anti-social behaviour.
• To work closely with Police, the local businesses and communities and key partner agencies, drawing upon expertise and support to tackle anti-social behaviour including involvement in frontline operations and other intervention types that directly address community concerns in relation to anti-social behaviour

This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies.

This position will be subject to an enhanced criminal record disclosure check and advanced police vetting procedures.

Working Pattern:

The standard working pattern for this role is Monday to Friday, 37 hours per week. Some evening or weekend work will be required to cover specific meetings or public events.

What you’ll need to succeed:

Requirements

Being a non-confrontational role, the role holder needs to be calm, measured, confident, and able to diffuse potentially challenging situations. Flexibility, resilience and organisational skills are essential for the role along with a good general level of education. You will also need to:

• demonstrate good knowledge of ASB legislation and experience of partnership working amongst statutory and non statutory agencies;
• have the ability to work unsupervised and prioritise own workload through self-organisation
• have good experience of conflict management through use of communication and situational management
• demonstrate excellent experience of working as part of a team preferably in the relevant functional area
• have the ability to make impartial decisions based on evidence

Due to the foot patrolling aspect, the role holder will need to be physically fit and healthy and prepared to patrol in all weather conditions.

The roles are on a 12 month rolling contract, with the funding agreed annually.

Any appointment is subject to the passing of advanced police vetting procedures and an enhanced DBS check.

A full valid driving licence and access to a vehicle is essential.

Please read the role profile for the full details of this role attached below in this advert

What you’ll get in return:

Full uniform and Personal Protective Equipment are provided by the Community Safety Team.

Cornwall Council’s ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met.

Our core employee rewards and benefits include:

· a competitive salary.

· a defined benefit pension scheme, based on your career average earnings. This includes the option for extra voluntary contributions

· a generous annual leave entitlement with the potential to purchase additional leave.

· A national award-winning employee health and wellbeing programme

· Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services.

Additional Information:

Cornwall Council is unable to offer visa sponsorship or transfer existing sponsorship for this role.

The full role profile is attached here

We recommend saving a copy of this to refer to if you are invited to an interview.

For more information or an informal chat about the role please contact Tamsin Lees on Tamsin.Lees@cornwall.gov.uk

Application Process

Please attach a supporting statement to your application, you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstrate why you are suitable against each of the points marked as ‘Application’ on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here – The application process.

Please note that applications cannot be edited after they have been submitted, please contact careers@cornwall.gov.uk if you have any queries or require assistance with your application.

Existing employees must apply using their Cornwall Council email address through the Opportunity Marketplace on Oracle.

Cornwall Council deliver services to more than half a million local people and over five million visitors a year. Working here - Cornwall Council

We are happy to talk about flexible working options such as part-time or compressed hours. More examples of our flexible working opportunities can be found here - flexible working options

Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g., race, disability, sex, gender reassignment status, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits.

Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It’s a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.