Job Description

The Role

We are looking for a sharp, detail-oriented AML Agent to join our Financial Services Operations team. In this critical role, you will help safeguard the organization from financial crime by monitoring transactions, reviewing alerts, and identifying suspicious activity. You will work closely with Compliance and Risk to ensure operational alignment with AML/CFT and fraud prevention standards.

Key Responsibilities

• Monitor transactions and alerts for suspicious or fraudulent activity using AML/Fraud systems
• Review sanctions alerts and fraud cases, and take informed decisions on card or wallet suspensions
• Investigate suspicious activities and escalate concerns with appropriate documentation
• Draft Suspicious Transaction Reports (STRs) for regulatory submission
• Oversee and improve the complaints handling process in line with regulatory expectations
• Coordinate with internal teams to ensure compliance with AML and fraud policies

Requirements

Experience: Minimum 2 years in financial operations; background in AML or Fraud is a plus

Education: Bachelors degree preferred

Certifications: CAMS certification is advantageous

Skills:

• Strong analytical and problem-solving abilities
• Excellent communication and stakeholder management
• Proficiency in AML/Fraud monitoring tools and reporting
• Attention to detail and ability to work under pressure

Core Competencies

Think Strategically (Level 4)

Achieve Tangible Results (Level 5)

Lead Breakthrough Change (Level 3)

Exceed Customer Expectations (Level 2)

Nurture, Inspire & Motivate (Level 3)

Target Win-Win Outcomes (Level 3)