PalmPay

Anti-Fraud Manager

PalmPay  •  Lagos, NG / Ikeja, NG (Onsite)  •  4 hours ago
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Job Description

The SME Business Anti-Fraud Manager will lead fraud prevention, detection, and investigation across the SME business, ensuring strong controls throughout the lending lifecycle. The role will work closely with Sales, Risk, Operations, Verification, Collections, and Compliance teams to minimize fraud losses, improve portfolio quality, and strengthen operational controls.

Key Responsibilities

* Develop and monitor fraud detection strategies across merchant onboarding, loan applications, disbursement, and repayment activities.
* Lead investigations into merchant fraud, staff collusion, identity fraud, fake documentation, and suspicious loan activities.
* Monitor fraud trends, portfolio risks, and repayment patterns to identify emerging threats.
* Strengthen fraud controls and recommend process improvements across field operations and lending processes.
* Prepare fraud investigation reports, dashboards, and management updates with actionable recommendations.
* Partner with Risk, Operations, Sales, Compliance, and Legal teams to improve fraud prevention and recovery efforts.
* Train field teams on fraud awareness, reporting procedures, and internal control standards.

Requirements

* Bachelor’s Degree in Finance, Accounting, Business Administration, Economics, Criminology, Law, Data Analytics, or a related discipline.
* 3-5 years’ experience in Fraud Risk, Financial Crime, Internal Control, Credit Risk, Compliance, Audit, or Investigations.
* Prior experience within a bank, fintech, microfinance bank, digital lending company, or financial institution is required.
* Strong knowledge of SME lending, merchant onboarding, fraud investigations, and portfolio risk management.
* Excellent analytical skills with proficiency in Microsoft Excel; experience with Power BI, SQL, or Tableau is an added advantage.
* Professional certifications in Fraud Examination, Risk Management, Audit, or Compliance will be an added advantage.

Salary
- N400,000 - 450,000

PalmPay

About PalmPay

PalmPay is building the financial superapp for Africa.

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
Lagos, NG
Year Founded
Unknown
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