Job Description

About Us

Founded in 1992, Pennsylvania, USA, by current URBN chairman and president Dick Hayne, Anthropologie was named after his college major (with a decidedly French twist) Anthropologie, which now operates over 200 stores worldwide, has evolved into a leading one-of-a-kind destination for those seeking a curated mix of clothing, accessories, gifts and home décor to reflect their personal style. In 2009 the brand launched its first store in London and now has over 18 stores in the UK and Europe.

Role Summary

Anthropologie is a constantly evolving brand and has experienced incredible growth over the last few years. We need talented, dynamic and creative people to join us on this journey. This is an exciting time for our business, and we require people that are passionate about our brand.

We are looking for an Online Trading Assistant to join our Ecommerce team to help drive the continuous improvements across our digital EU Storefront. Working within the Digital EU team to drive growth within the UK & Key EU Markets. You will support the day-to-day management, trading and optimisation of Anthropologie EU, helping to increase Conversion.

The ideal candidate will be a commercial thinker and data enthusiast with a keen eye for detail. Someone who has a real curiosity about how customers engage online. It goes without saying you’ll love all things Anthropologie. Experience within online retail environments is preferred.

What You'll Be Doing

Reporting & Analysis -

• Daily & weekly performance reporting & insights. Providing additional insights where required & to communicate findings.
• Pull insights and performance updates for weekly trade meetings.
• Reports on page performance and provides insights on optimal landing pages & opportunities to optimise customer journey.
• Monitor competitor & market nuances, highlighting relevant trends & opportunities.
• Deliver ad hoc analysis to support trading decisions.

On site execution -

• Action navigation & customer journey changes based on insights.
• Optimise on site search.
• Work cross-functionally with merchandising, web production & brand marketing teams on page opportunities & improvements.
• Supporting the Senior Trading Executive on briefing on-site content including Homepage, Promotions, Landing Pages & Navigation changes.
• Ensure content is up-to-date and refreshed with relevant campaign call outs.
• Conduct daily site walks to ensure a seamless and engaging customer experience and feedback to the wider teams.

What You'll Need

• Experience from a similar online trading/merchandising role within e-commerce is preferred.
• Confident working with data and proficient using Excel.
• Ability to think and work effectively under pressure with excellent communication and planning skills.
• Strong attention to detail.
• Positive and enthusiastic with a can-do attitude, and a focus on solving-problems.
• Ability to develop strong working relationships with many teams.
• Willingness to learn and ability to pick up new skills quickly.

The Perks

Work-life balance:

-Flexible start and finish times

-Bring your dog to work

Wellbeing:

-Employees Assistance program to support with mental, physical and financial health

-Fully equipped free gym and on-site wellness room in Brick Lane and 50% discount of external gym memberships

-Private Medical Insurance

Employee Discount:

-Up to 40% off at all URBN Brands (Urban Outfitters, Anthropologie, Free People and more!)

Community:

-One paid day to either volunteer or fundraise for a charity of your choice

Travel:

-Cycle to work scheme, season ticket loan

Continued Development:

-We offer structured support within the business alongside continued learning and development

#LI-GC1 #AnthroEU

Equal Opportunity Statement

URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.