Job Description

General Information

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City
Cebu
State/Province
Central Visayas (Region VII)
Country
Philippines
Department
CUSTOMER BUSINESS OPERATIONS
Date
Thursday, January 29, 2026
Working time
Full-time
Ref#
20037722
Job Level
Individual Contributor
Job Type
Experienced
Job Field
CUSTOMER BUSINESS OPERATIONS

Description & Requirements

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About Xerox Holdings Corporation
At Xerox, we make work, work! For more than 100 years, Xerox has continually redefined the workplace experience. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients and within our culture. Learn more at www.xerox.com and explore our commitment to diversity, inclusion and belonging.

The Annuities Operations Analyst is responsible for ensuring accuracy, compliance, and integrity across special bid claims and rebate processes. This role involves analyzing data, identifying discrepancies, and partnering closely with internal stakeholders to resolve issues and improve processes. The ideal candidate brings a strong accounting or finance foundation, solid sales operations experience, and a data-driven mindset.
Key Responsibilities

• Monitor special bid (SME) claims to ensure accuracy, compliance, and continued discount validity (partner and customer-level).
• Review rebate and bid claims, identifying non-compliance and root cause issues for resolution.
• Prepare partner claim summaries, supply discount profiles, and management reports.
• Coordinate with Indirect Contract, Pricing, and Order-to-Cash teams to resolve claim and payment issues.
• Support bid renewals through data validation and cross-functional collaboration.
• Contribute to data and analytics initiatives in partnership with the Global Annuities team.

Required Qualifications:

• Bachelor’s degree or equivalent experience in Accounting, Finance, or a related field.
• Sales operations experience, ideally with compliance or pricing exposure.
• Working knowledge of enterprise business systems such as Salesforce, D365, SAP, Vistex, and related tools.
• Advanced proficiency in Microsoft Excel (formulas, pivot tables, data analysis).
• Strong analytical, problem-solving, and attention-to-detail skills.
• Experience or familiarity with the print industry is a plus.

Core Competencies:

• Detail-oriented with strong organizational and time-management skills.
• Business acumen with the ability to interpret data in a broader commercial context.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong communication skills with the ability to collaborate across teams and stakeholders.

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