County of Riverside

Animal Services Counselor (San Jacinto)

County of Riverside  •  $55k - $73k/yr  •  San Jacinto, CA (Onsite)  •  2 hours ago
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Job Description

Posting number: 26-73508-06

Department: Animal Services

Division: SJ Ops - Shelter Svcs

Job classification: ANIMAL SERVICES COUNSELOR

Posting type: Open & Promotional

Categories: Animal Services

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The Riverside County Department of Animal Services has a current opportunity for an Animal Services Counselor in the Shelter Services Division at the San Jacinto Animal Campus In addition, a list of eligible candidates may be established to fill current and future Animal Services Counselor vacancies throughout Riverside County as they become available.

The selected candidate's primary focus will be on animal outcomes, including adoptions and rescue placements. Duties include supporting adoption efforts, coordinating with rescue partners, and building and maintaining collaborative relationships with animal rescue organizations to help place animals into appropriate homes.

Competitive candidates will possess prior experience working in an animal shelter, animal services, veterinary, or other animal care setting. Experience with animal handling, animal adoptions, placement services, and community outreach is highly desirable. Candidates with familiarity using shelter management software, databases, or related systems (e.g., Chameleon or PetPoint) will be highly competitive. Additionally, experience working with software systems, databases, or shelter management tools (e.g., Chameleon, Pet Point) is highly desired.

Work schedule: 5/40 with availability to work weekends, holidays, and special events to meet department needs is required.

Meet the Team!
The Riverside County Department of Animal Services believes the character of their organization is best reflected in the strong dedication of each one of their employees who strive to meet the highest standards of performance and compassion on behalf of the animals and people that they serve. The Department of Animal Services operates four shelters located in Blythe, Jurupa Valley, San Jacinto and Thousand Palms.


Examples of duties

• Participate in Animal Services Community Outreach & Education Division activities; answer questions concerning age, breed, characteristics, and care and treatment of animals; responsible for knowing which animals are available for adoption, return-to-owner, etc., and knowing the temperaments and personalities of these animals.

• Assist and counsel owners and members of the public in the admittance and surrender of animals through proper interviewing techniques and completion of necessary paperwork; obtain accurate information regarding animal temperament, living habits and training, medical conditions, behavior, age, breed, and any relevant information from the relinquishing party; assist owners with alternative options to surrendering an animal.

• Prepare reports, maintain records, and fill out forms concerning activities; assist with the training of new staff and/or volunteers.

• May be assigned to any shift and required to be available as needed.

• May be specifically assigned as an Adoption Partner Coordinator and act as point of contact for rescue groups (adoption partners), coordinating the adoption of shelter animals to adoption partners and developing/maintaining relationships with adoption partners, and other related activities as assigned.

• Participate regularly in community events or animal adoption events that frequently occur on weekends; coordinate spay/neutering of animals in anticipation of outreach activities.

• Act as a fully participating member of the Community Outreach and Education Division and of the Adoption Team and work collaboratively and supportively with the Animal Care Technicians.

Qualifications

OPTION I
Experience: Six months performing animal care duties in a public or non-profit animal control program.

OPTION II
Experience: One year of paid or voluntary experience in a veterinary office, animal grooming, animal board and kennel facility, or similar setting which included the care of animals.

OPTION III
Experience: Two years of experience within a customer service environment, which included at least six (6) months of caring for animals.

ALL OPTIONS
Knowledge of: Techniques and procedures for the safe, humane, and efficient handling of animals; laws and ordinances governing the licensing and treatment of animals; the symptoms of common animal diseases; common breeds of domestic animals and appropriate practices for their care and feeding.

Ability to: Establish and maintain effective and cooperative working relations with the public, adoption partners and other employees; handle animals humanely and safely; manage difficult to place animals; read and comprehend laws and regulations pertaining to animal control; clearly explain animal services to the public; exercise tact and good judgment in dealings with the public; recognize symptoms of rabies and other animal diseases; keep statistical records; lift and handle cats, dogs (including large breeds) and other animals.

Other Requirements:
License: Possession of a valid California Driver's License is required, incumbent will be required to transport animals to and from different locations as well as to transport animals that are being rescued throughout Riverside County.

Physical Requirements: This position may require working in an environment with exposure to animal smells, dander, excrement, fluids and wounds. Physically capable of performing duties that may involve lifting, cleaning, or standing for long periods. Ability to safely handle animals, including frightened, injured, or aggressive ones.

Supplemental information

For questions regarding this recruitment:
Please Contact Brittany Kendrick at 951-955-4208 or Bkendrick@rivco.org Please allow 1-2 business days for a response to general inquiries.
County of Riverside

About County of Riverside

We are seeking passionate people who are committed to solving critical issues while realizing their purpose!

Riverside County is the fourth largest county in the State of California, stretching nearly 200 miles across and comprising over 7,200 square miles of fertile river valleys, low deserts, mountains, foothills and rolling plains. Riverside County shares borders with densely populated Los Angeles, Imperial, Orange, San Diego, and San Bernardino Counties...extending from within 14 miles of the Pacific Ocean to the Colorado River.

Industry
Government & Public Safety
Company Size
5,001-10,000 employees
Headquarters
Riverside, CA
Year Founded
Unknown
Website
rivco.gov
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