Job Description

Posting number: Adoption Coordinator Nov 2026

Department: Animal Services

Job classification: Adoption Coordinator

Posting type: Open

Categories: Animal Services

Summary

Performs intermediate technical work as the marketing and social media coordinator for the Onslow County Animal Shelter, and related work as apparent or assigned. Work is performed under the moderate supervision of the Animal Services Shelter Manager. Leadership is provided to volunteers.

Our core values—Resilience, Excellence, Accountability, Customer Service, and Honesty—are the foundation of our work and the standard by which we operate. As a member of our team, you are expected to demonstrate these values in every aspect of your role. This means delivering high-quality work, taking responsibility for your actions, providing exceptional service, and maintaining integrity in all interactions. Your commitment to these principles is essential to fostering a positive workplace culture and ensuring the success of our organization and the community we serve.

Examples of duties

• Manages the volunteer program to include recruitment, training, and monitoring compliance with established policies and procedures.
• Completes scheduling and planning of community events, prepares agency displays and exhibits
• Provides customer service through answering phone inquiries; assisting customers within the shelter environment; and responding to electronic communications while facilitating utilization of community resources.
• Calculate fees and receives monies for all financial transactions in the shelter; receipting each transaction and balancing the cash drawer at the end of the shift.
• Develops and maintains social media content concerning activities of the department.
• Takes photographs for departmental publications and to illustrate news releases and feature stories to include photographs of adoptable animals; updates electronic database with photographs, animal profile traits, and biographies.
• Provides community outreach by conducting information sessions and representing the agency at special events.
• Plans, writes, and edits agency publications on educational, informational, and promotional matters including flyers and promotional materials.
• Participates in process of screening animals for disposition by making recommendations regarding adoption, foster placement, rescue transfer, or euthanasia.
• Performs assigned functions as a Disaster Ready Team (DRT) member, if appointed or volunteered
• Performs other duties as assigned

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications

Knowledge of the laws governing the keeping and caring of domestic animals, as set forth in the NC General Statutes and County Animal Control Ordinances. Knowledge of animal health and safety procedures. Ability to establish and maintain effective working relationships with associates and general public. Knowledge and ability to capture photographs using a DSLR camera and equipment. Ability to operate a personal computer and standard office productivity software. Ability to use proper grammar and spelling. Knowledge and ability to manage social media content.

Physical Requirements

This work requires the regular exertion of up to 10 pounds of force, frequent exertion of up to 25 pounds of force and occasional exertion of up to 50 pounds of force; work regularly requires sitting, speaking or hearing, using hands to finger, handle or feel and repetitive motions, frequently requires standing and walking and occasionally requires stooping, kneeling, crouching or crawling, reaching with hands and arms, pushing or pulling and lifting; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, operating motor vehicles or equipment and observing general surroundings and activities; work occasionally requires wet, humid conditions (non-weather), exposure to outdoor weather conditions, exposure to extreme cold (non-weather) and exposure to extreme heat (nonweather); work is generally in a moderately noisy location (e.g. business office, light traffic).

Supplemental information

High school diploma or GED with coursework in communications, marketing, public relations, or related field and moderate experience in marketing or public relations including some experience in animal welfare, or equivalent combination of education and experience. Associates/Technical degree preferred.

Special Requirements

Valid driver's license.

Salary will be determined based on qualifications, internal equity, budget, and market considerations