Job Description

Tau ake rā te moana nei, e papaki kau ana ki te ākau tangata, kakenga waka ka mauru te tohu ki te arearenga o Mauao, he pou herenga mōu, he pou hononga mōu, kia herea ki te tika, kia herea ki te pono. Kia mau, kia ita, kia ū – haumi e, hui e, tāiki e!

Te Tūranga | About the role

This is a 6 month fixed-term opportunity to support the Animal Services team during a busy period as they prepare for and move through a system transition from Ozone to SAP.

We’re looking for someone who can quickly step in and provide accurate, high-volume administration and systems support. You’ll help maintain momentum during the transition so the team can continue delivering regulatory and animal welfare services to the Tauranga community.

You’ll process animal registrations, update records, support case management, prepare correspondence and work closely with Animal Services Officers and other internal teams. This role will suit someone who enjoys structure, accuracy and helping others through change.

Some case information can be sensitive or confronting, including matters involving animal euthanasia. You’ll need to work with these details professionally, while maintaining confidentiality, accuracy and care.

Ngā Pukenga | What you’ll need to succeed

Our ideal candidate will bring experience working with council systems and processes, but we’re also open to someone with strong administration and systems skills who can learn quickly and confidently step into a busy operational environment.

• Experience using council or regulatory systems, such as Ozone, SAP, Objective, registration databases or case management tools, would be an advantage
• Strong administration experience, ideally in a high-volume, customer-focused, regulatory or operational environment
• Confidence using systems, maintaining records and completing detail-focused tasks accurately
• Clear communication skills and a helpful, professional approach
• Resilience, professionalism and sound judgement when working with sensitive animal welfare information
• The ability to follow agreed processes, manage priorities and stay organised during a period of change

If you’re a confident systems user with strong administration experience and a calm, practical approach, we’d still encourage you to apply.

Tō Tātou Kaunihera | About Tauranga City Council

At Tauranga City Council, our work has a direct impact on the city and the people who call it home. From planning for growth to delivering everyday services, our teams help shape a city we can all be proud of.

If you’re collaborative, forward-thinking, and community minded, you’ll find meaningful work and opportunity here.

We offer a supportive and flexible workplace, with benefits including 5 weeks’ annual leave, flexible hours and career development opportunities.

You can find out more about working at Tauranga City Council here

Te Tukanga | How to apply

To submit your application, please apply online, as we are unable to accept applications via email.

Applications will close Sunday 30th August

We’re committed to building a diverse team that reflects the communities we serve. We welcome applications from people of all backgrounds, including those living with disabilities.
If you need any support or adjustments to take part in our recruitment process, please contact our Talent Acquisition team at recruitment@tauranga.govt.nz

• You must have the legal right to live and work in New Zealand to apply for this role.
• Tauranga City Council does not accept unsolicited contact or applications from recruitment agencies. We will not pay fees or commissions related to unsolicited contact.

Animal Services Administrator - Fixed Term