Job Description

Kip Melbourne West

Animal Attendant / Driver (Pet Boarding)

At Kip, we provide the best care and enrichment to animals in our care – and have our people to thank for it. We are compassionate caregivers and exceptional communicators to the owners who trust us with their animals. We're looking for reliable, hands-on team members to join our Melbourne West team.

We're currently looking for 3 x Casual Animal Attendants to join our team in Balliang East, VIC, working in our boarding kennels, with additional shifts supporting our transport service. Shifts are available across Monday to Sunday

Why Kip Happy Stays?

• We offer real career pathways for individuals who are looking for more than just a job. We are committed to development, with a majority of our leaders having been promoted internally.
• We offer ongoing training opportunities, including first aid and CPR certifications, and the opportunity to become an accredited trainer through the National Dog Trainer's Federation (NDTF).
• We offer a structured induction program that trains you on all aspects of the role – great for individuals with no prior experience but a desire to learn on the job.

Extra perks:

• Generous staff discounts of up to 50% on shop items and on our boarding and daycare services (where applicable)
• Employee referral program – earn up to $3000 per person when you recommend exceptional people that we onboard
• Employee Assistance Program (EAP) offering free, confidential counselling and support to all employees
• Work for a fun and exciting business with a well-established reputation and brand

Duties and responsibilities:

• Provision of food and water for animals in care
• Health checks and general husbandry
• Supervising groups of animals and managing their behaviours to maintain overall wellbeing and safety
• Providing enrichment through scheduled activities
• Frequent cleaning and upkeep of facility to maintain a high level of hygiene and safety
• Building and maintaining rapport with owners through feedback and transparency
• Creating and distributing media content for owners through videos and photos
• Daily administration such as answering enquiries via email and phone, record keeping and entering information into our booking systems
• Transporting animals to and from our facility as part of our transport/driver duties
• Handling animals in line with company policies and procedures

Key requirements:

• Must hold a full driver's licence and be a confident driver
• Confident working in a kennel environment
• Available to attend a lawful unpaid work trial shift (operated within The Fair Work Ombudsman guidelines)
• Available across Monday to Sunday, including weekends
• Driven with a strong work ethic, as the role can be challenging and physical
• Attentive with great attention to detail
• Works well in a team environment
• Able to follow routines, policies and procedures
• Previous experience working with animals is preferred

What's the best way to be shortlisted?

Include a cover letter outlining why you're the best fit for the role. If you don't have prior experience or don't tick every box, we'd love to hear how your current skill set could transfer!

Further details:

• Shifts will fall between 7am–6pm
• Our recruitment process involves a one-way video interview

We look forward to reviewing your application!