Job Description

Medical Associates Health Plans is hiring a detail oriented Ancillary Services Processorto join their team! This position will be responsible for maintaining the administration of COBRA and flexible spending in addition to responding to member questions. Schedule: General business hours Monday-Friday with flexibility. This position has the opportunity to work remote after training! Benefits Package Includes:

• Single or Family Health Insurance with discounted premium rates for wellness program participation.
• 401k with immediate matching (50% on the dollar up to 7% of pay) + additional annual Profit Sharing
• Flexible Paid Time Off Program (24 days off/year)
• Medical and Dependent Care Flex Spending Accounts
• Life insurance, Long Term Disability Coverage, Short Term Disability Coverage, Dental Insurance, etc.

Essential Functions & Responsibilities:

• Perform flexible spending administration through proficient use of the software, to include processing claims and contributions, and providing email and telephonic customer service to customer.
• Perform COBRA administration through proficient use of the software, to include entering enrollments and terminations, invoicing, group benefit setup, and providing email and telephonic customer service to customers.
• Process short-term disability claims and provide email and telephonic customer service to customers.
• Complete all other projects and duties as assigned

Knowledge, Skills and Abilities:

Experience One to three years of similar or related experience. Education Equivalent to a high school education. Interpersonal Skills A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary. Other Skills Proficient use of Microsoft Excel. Good verbal and written communication skills. Strong attention to detail.