University Health KC

Ancillary Access Rep Float

University Health KC  •  Kansas City, MO (Onsite)  •  11 hours ago
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Job Description

If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site.

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Ancillary Access Rep Float

101 Truman Medical Center

Job Location

University Health Truman Medical Center

Kansas City, Missouri

Department

Patient Access UHTMC

Position Type

Full time

Work Schedule

varied

Hours Per Week

36

Job Description

Are you the kind of person who thrives in a fast-paced healthcare setting and enjoys helping people feel welcome, informed, and taken care of? If so, we’d love to have you on our team as an Ancillary Access Representative (AAR) — a vital part of our front-line patient access experience!

What You'll Do:

As an AAR, you’ll wear many hats and play a key role in the patient journey. From registration and scheduling to insurance verification and order activation, you’ll be a key player in making sure everything runs smoothly from the very first interaction.

This position is fully cross-functional, meaning you’ll get hands-on experience in all areas of patient access — no two days are exactly the same!

Your day-to-day may include:

  • Performing inpatient and outpatient registrations with accuracy and care
  • Helping patients meet financial requirements and navigating insurance processes
  • Answering questions and providing info to patients, families, and other hospital users
  • Communicating with clinical and service teams to support smooth patient flow
  • Scheduling and activating orders as needed
  • Keeping the focus on outstanding customer service at every turn

Minimum Requirements:

✔ High school diploma or equivalent

✔ Previous experience as a Patient Access Representative or Scheduling Rep

✔ Excellent verbal and written communication skills

✔ Strong attention to detail and accuracy

✔ Ability to analyze information, solve problems, and handle sensitive inquiries with professionalism

✔ Comfortable reading and interpreting clinical, financial, and legal documents

✔ Basic computer and keyboarding skills

Bonus Points (Preferred Qualifications):

2+ years of experience in a patient-facing role

Working knowledge of medical terminology

Insurance verification and prior authorization experience

Bilingual (especially Spanish-speaking) is a huge plus!

Why You’ll Love It Here:

  • You’ll be part of a supportive, patient-centered team
  • You’ll make a real impact on someone’s care journey—starting with their first hello
  • You’ll get hands-on experience in multiple areas of patient access, growing your skills and confidence

Ready to jump in and help us make healthcare more welcoming and efficient? Apply today!

University Health KC

About University Health KC

University Health (UH) has all the things you expect from a great health system. With two acute care academic hospital locations, the largest, most comprehensive behavioral health program in the area, a long-term care facility and multiple primary care practices, UH provides the highest quality care – from routine screenings to the most complicated cases. We are the primary teaching hospital for the University of Missouri-Kansas City School of Medicine, so our doctors are academic specialists who teach tomorrow’s doctors the very latest updates.

University Health Truman Medical Center, our downtown campus, is one of the busiest Level One Trauma Center in the city. Providers offer the full range of services with specialties in chronic disease management, high risk pregnancy and sleep disorders along with the state-of-the art Richard and Annette Bloch Cancer Center.

University Health 1, located at 2101 Charlotte Street is an outpatient care and day-surgery center, with sixteen clinics including Sabates Eye Center, Plastic Surgery, Hernia repair and Medical Imaging with Siemens 3D Mammography.

At University Health 2, 2211 Charlotte St, providers offer Primary and Women's Care.

In eastern Jackson County, University Health Lakewood Medical Center sits on 300 acres of beautiful wooded grounds. We are a community hospital providing the continuum of care— from emergency medicine to a nationally-certified orthopaedic joint replacement program — as well as The Family Birthplace, We have several family medical care centers and a radiology center, Medical Imaging Eastland, that provides the latest in technology and specialized breast cancer care.

Mission

University Health is an academic health center providing accessible, state-of-the-art quality healthcare to our community regardless of the ability to pay.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Kansas City, MO
Year Founded
1962
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