Job Description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

At this time, DuBois Chemicals does not sponsor employment-based visas for this position. Applicants must be authorized to work in the United States on a full-time basis without the need for current or future visa sponsorship.

Accountable for the end-to-end success of an analytics software platform that integrates customer data to deliver trended insights and AI-driven recommendations. This role ensures the product delivers measurable business value, including improved customer retention, increased chemical sales, and profitable equipment growth.

This role will enable a digital transformation into a data-driven, insight-led service model, improving customer outcomes while unlocking new growth through analytics, digital differentiation, and smarter chemical program management.

A successful candidate’s performance will be measured by:

• Strong product adoption and sustained engagement
• Demonstrated impact on customer retention and revenue growth
• Delivery of roadmap milestones
• Achieved or exceeded business case targets
• Effective risk mitigation and cross-functional alignment

KEY RESPONSIBILITIES

Product Strategy & Delivery

• Own product vision, roadmap, and backlog aligned to business priorities
• Deliver a scalable platform progressing from:
  • Data capture → trended insights → predictive & prescriptive analytics
• Ensure high-quality, on-time delivery through Agile execution

Field Validation & Deployment

• Lead pilot programs and field testing to validate usability, data quality, and value
• Drive adoption by aligning product capabilities with real-world workflows
• Scale from pilot to full deployment across target customers

Commercialization & Adoption

• Partner with commercial teams to define value proposition and enable successful launch
• Support sales, field teams, and customer onboarding
• Remove adoption barriers and drive sustained usage

Business Case Ownership

• Develop and maintain the product business case
• Establish and manage the project budget including costs for development and implementation
• Continuously refine assumptions using actual performance data

Value Realization

• Define, track, and communicate key performance metrics:
  • Customer retention / churn reduction
  • Incremental chemical sales
  • Profitable equipment sales
  • Product adoption and engagement
• Ensure clear linkage between product capabilities and financial outcomes

Risk Management

• Identify and mitigate:
  • Technical risks (data integration, scalability, AI readiness)
  • Operational risks (data quality, usability, field adoption)
  • Commercial risks (pricing, value realization)

Advanced Analytics Evolution

• Drive roadmap toward machine learning–based insights and recommendations
• Partner with IT to define use-cases, data requirements, and success metrics

MINIMUM QUALIFICATIONS:

Experience:

• 10 years of project/product management experience
• Proven track record of leading high-performing teams and delivering complex projects
• Sales and customer service experience is an asset

Key Behaviors

• Ownership mindset: accountable for outcomes, not just delivery
• Customer-centric: grounded in field and customer reality
• Data-driven: uses metrics to prioritize and validate decisions
• Commercially focused: ties product work to revenue and profitability
• Cross-functional leader: aligns engineering, field, and commercial teams

Education Qualifications:

• Bachelor’s degree in engineering (Chemical, Mechanical, Environmental, or Industrial)
• MBA or extensive business management experience

DuBois provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, gender expression, genetic information, service in the military, veteran status, or any other protected status in accordance with applicable federal, state, and/or local law and/or regulation.