HKBN

Analytics Manager - Digital and Data

HKBN  •  Hong Kong, HK (Onsite)  •  2 months ago
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Job Description

  • Work closely with business users to deliver timely and quality customer insights and data solutions
  • Use of customer data including structure and unstructured data to identify business opportunities to support business growth
  • Work closely with Data Management Team and IT to identity valuable data sources from all touchpoints, and transform it into an analytical-friendly format to support analysis, digital journeys enhancement and process optimization
  • Develop reports/dashboards using BI tools, and translate data into actionable insights to support decision making
  • Lead analytical framework development and AI/ML projects
  • Consistently review and refine customer segmentation and tags to improve targeting effectiveness
  • Work closely with Data Management team and IT to develop data management strategy to ensure data quality and integrity in BIWH
  • Review and develop reporting and process automation to improve efficiency

Requirements:

  • Degree holder in IT/IS/Statistics/Business Administration or related disciplines.
  • Min. 8 years experience in data analysis / data management / data engineering using large-scale database
  • Proficient in free-hand SQL and Python
  • Solid experience in data visualization using Power BI
  • Good knowledge of advanced analytics and ML techniques
  • Positive and innovative learning attitude, proficient in problem-solving and stakeholder management
  • Experience in different cloud technology such as AWS, Azure and GCP is an advantage
  • Fluent in English, Cantonese and Mandarin
HKBN

About HKBN

Headquartered in Hong Kong with operations spanning across Hong Kong, Macau and mainland China, the Group is a leading integrated telecommunications and technology services provider. The Group provides a full range of one-stop, high-quality information and communication technology (ICT) solutions and an unlimited services portfolio. HKBN’s extensive tri-carrier fibre infrastructure covers around 2.6 million residential homes and 8,200 commercial buildings and facilities across Hong Kong. Committed to creating a lasting positive impact to wherever it operates, HKBN has received a highest possible rating of AAA in MSCI's 2024 ESG Ratings assessment in environment, society and governance.

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Hong Kong, HK
Year Founded
1999
Website
hkbn.net
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