Job Description

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

Role Overview

The Analytics Consultant II is a Business Intelligence and Analytics professional responsible for designing, configuring, and delivering analytics and reporting solutions across UKG products, including UKG Pro, UKG Pro WFM, and UKG Data Hub.

This role works closely with customers, Project Managers, Solution Consultants, and other project stakeholders to understand business requirements and translate them into effective analytics solutions. The consultant is expected to apply product capabilities and BI best practices to deliver scalable, high-quality solutions that meet customer requirements and project scope.

The role also includes developing custom reports, dashboards, and analytics solutions, validating delivered solutions, and providing support through deployment and post-go-live activities.

Key Responsibilities

• Partner with business and technical stakeholders to gather, understand, and translate business requirements into analytics solutions.
• Configure and deploy UKG Analytics and Data Hub solutions based on approved solution designs.
• Design and develop reports, dashboards, and visualizations using BI tools such as IBM Cognos Analytics, BIRT, Power BI, or similar platforms.
• Develop custom analytics solutions based on customer requirements and defined specifications.
• Create test plans, validate solutions, troubleshoot issues, and document test results.
• Support production cutover and provide post-go-live assistance for analytics-related issues and requests.
• Analyze customer data to identify trends, patterns, and potential data quality issues, and communicate findings effectively.
• Collaborate with Project Managers, Solution Consultants, and other Analytics Consultants to ensure solutions are delivered within scope and meet customer expectations.
• Follow analytics implementation standards, documentation practices, and established delivery methodologies.

Qualifications & Experience

• 3+ years of experience designing, developing, or implementing Analytics solutions.
• Hands-on experience with IBM Cognos Analytics, BIRT, Power BI, or comparable BI and reporting platforms.
• Strong understanding of reporting, dashboard design, data visualization, and BI concepts.
• Experience with ETL tools such as SSIS/Informatica/Talend or comparable data integration technologies is strongly preferred.
• Good SQL knowledge; advanced SQL proficiency is a plus.
• Exposure to cloud platforms such as Google Cloud Platform (GCP) - BigQuery, Microsoft Azure, or similar technologies is preferred.
• Knowledge of Python is an advantage but not required.
• Strong analytical, troubleshooting, and problem-solving skills.
• Strong written and verbal communication skills, with the ability to communicate effectively with both business and technical stakeholders.
• Ability to manage assigned deliverables independently while collaborating effectively within a project team.
• Demonstrated ability and willingness to learn new technologies and adapt to evolving product capabilities.
• Flexibility to work with customers and project teams across different time zones as required.

Company Overview

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com