Job Description

At Eurofins PSS, we work with leading international companies across the pharma, medical device, food, cosmetic & consumer products industries - who all trust us with their mission-critical testing. For 20 years, our international network of teams have served clients at their sites, across 20 countries.

PSS® is part of Eurofins Scientific, an international life sciences company, providing a unique range of analytical testing services across multiple industries, through a network of over 950 laboratories in 60 countries, and c.a. 63,000 employees.

Life at Eurofins is a meritocracy, where people are empowered to make decisions and are rewarded for their success, allowing them to advance quickly. Become your most extraordinary self with support and development throughout your career.

This role is perfect for someone who loves owning instrumentation, leading a small team, and keeping a GMP lab running smoothly — without being pulled into method development or deep‑dive engineering repairs. You’ll be the person the team relies on for instrument readiness, troubleshooting, documentation, and client interaction, while vendors handle the complex fixes.

You’ll gain broad exposure across QC operations, clinical supply workflows, audits, and client partnerships — a rare blend of technical oversight and leadership.

Why This Role Stands Out

• Leadership with technical influence — guide people and instrumentation strategy
• No method development — ideal for someone who prefers operational and technical oversight
• Advanced repairs outsourced — you coordinate, vendors execute
• Broad exposure — clinical supply, audits, client interactions, and cross‑functional operations

What You’ll Do

Instrumentation Ownership

• Oversee and document instrument qualifications (HPLC, GC, KF, UV‑Vis)
• Manage instrument moves, change controls, and scheduled maintenance
• Perform basic troubleshooting and minor repairs to keep instruments running
• Coordinate all advanced or in‑depth repairs with external vendors
• Run instrument test checks to confirm readiness (no method development)
• Maintain instrument files, archives, and audit‑ready documentation

Leadership & Team Development

• Supervise a team of five; train, coach, and develop staff
• Support hiring, onboarding, and succession planning
• Serve as the internal go‑to for instrumentation questions — reducing client escalations
• Build a positive, collaborative, high‑trust team culture

Operational & Workflow Management

• Coordinate daily tasks to meet turnaround times
• Manage training records and ensure documentation accuracy
• Support protocol reviews and complete first‑level sign‑offs before client approval
• Help monitor plate readers and other QC systems

Client & Vendor Interaction

• Act as a highly client‑facing representative for instrumentation and data management
• Work with internal partners and external vendors to schedule maintenance
• Ensure vendor documentation is complete, accurate, and compliant
• Confidently answer equipment‑related questions during audits

Compliance & Systems

• Enter data into GMARS and other quality systems
• Support change controls, investigations, and service‑level reporting
• Maintain GMP/GDP compliance and inspection readiness

Qualifications

• Education & Experience:
  
  Bachelor’s degree in life sciences (e.g., chemistry, biology) with 4+ years of relevant industry experience.

• Technical Skills:
  
  Experience with analytical instrumentation required; HPLC, GC, KF, UV-Vis; familiarity with GMARS asset management system preferred.
  
  Experience with lab audits is strongly preferred.
  
  Experience in a GMP space /familiarity with GDP.

• LeadershIp:
  
  Must have professional leadership experience and ability to train other team members.
  Project Management experience is strongly preferred.

• Soft Skills:
  
  Strong communication, attention to detail, organizational skills, and ability to work independently or in a team. This position is highly client-facing.

• Work Style:
  
  Self-motivated, adaptable, and capable of multitasking while maintaining accurate records and following procedures.

Additional Information

• Full‑time role, Monday–Friday, 8:00 a.m.–5:00 p.m. (overtime as needed)
• Comprehensive medical, dental, and vision coverage
• Company‑paid life and disability insurance
• 401(k) with company match
• Paid vacation and company holidays

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Eurofins USA PSS Insourcing Solutions is a Disabled and Veteran Equal Employment Opportunity employer.