Job Description

Job Title: Analyst, Supply Chain Planning (Forward Distribution)

HRIS Title: Analyst

Department: SCM – Supply Chain Planning

Business Unit SCM

Reports To: Manager

Location: Smyrna, TN

For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued.

We help people do more with their technology and stay connected on all their devices. We provide our customers with simple, helpful advice to get the most from their technology, assistance to fix any technology issues they have and protection of their devices to ensure they quickly get a replacement or repair if anything does go wrong.

Primary Function:

The Analyst, Supply Chain Planning (Forward Distribution) will assist in supply planning, inventory allocation, and forecasting support for various clients across the supply chain.

The position will be responsible for executing stocking strategies that accomplish program specific goals for various clients, distribution channels, and locations. The role will oversee key metrics such as Service Levels, Parts availability, Days on Hand (DOH), and In-Stock % while minimizing Excess & Obsolescence (E&O) exposure.

The analyst will directly interact with internal parties and cross-functional teams to review inventory levels, manage changes to the stocking strategy, execute life cycle strategies, and communicate/forecast inventory needs. The position will also assist in the effort to move aspects of the Forward Distribution Planning Process into new or existing Supply Chain Planning Solutions to allow for optimized inventory distribution and returns.

Essential Duties and Responsibilities:

• Execute stocking strategies and target inventory levels for forward stocking locations
• Resolve or escalate barriers preventing replenishment processes from moving inventory across the Asurion network in a timely and cost-effective manner
• Collaborate with cross-functional teams and provide weekly readouts on key metrics, initiatives, and inventory performance
• Work with Demand and Supply Planning peers in the creation and maintenance of inventory and forecasting data
• Manage the deployment of inventory through the device life cycle and ensure any gaps to plan are communicated to key stakeholders
• Drive recommendations for inventory strategy adjustments to avoid stock outs and E&O exposure

• Perform daily reviews and action planning for key KPI’s across the supply chain

• Assist in the implementation, data management, and development of an advanced planning solution
• Leverage AI to optimize processes, provide analytical support, and develop new tools to drive superior performance

Here’s what you’ll bring to the team:

• High energy and a desire to work in a results-oriented, dynamic growth environment
• Excellent ability to move between tactical and strategic aspects of business
• Technically proficient with various business software programs (i.e. Excel, ChatGPT, PowerPoint, SQL, etc.)
• Exceptional analytical skills that drive the ability to assess a variety of information, identify anomalies and errors in data, capture trends, and compile actionable recommendations
• A proven self-starter with intellectual curiosity, a passion for problem-solving, and comfort with ambiguity
• Excellent interpersonal skills and the ability to work cross-functionally
• Ability to research and develop a clear understanding of processes and procedures related to Supply Chain
• 1-2 years of relevant education and/or experience, preferably in Supply Chain management or another technical/mathematical field

We take care of you (benefits/perks):

• Competitive pay and benefits including health, dental, and vision
• Retirement savings plan
• Paid time off
• Continuing education support
• Ongoing training to grow your skills