AutoZone

ANALYST, SR CONTENT SUPPORT

AutoZone  •  Chihuahua, MX (Onsite)  •  2 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

SUMMARY:

The Content Admin Sr is a tech-savvy and knowledgeable individual in data governance, data lifecycle management, systems administration, and the automotive industry standards. The Content Admin Sr provides support to other departments in the organization through a deep analysis of data, data validation and monitoring, following the established AutoCare standards and data governance best practices. Also, assists in managing user accounts, roles, and permissions to systems, as well as process documentation and reporting.

  • 30% Users, Tools, and Resources AdminMaintain an up-to-date record of users, roles, licenses, location of digital resources, installation filesProvide support to users on tools, applications, or Excel macros; apply the preventive maintenance plan.Provide onboarding and training to users on policies and procedures.
  • 30% Display Settings & Gate KeepingExecute display settings (catalog priority, creation, linking, blocking); brand and part type adherence to ACES standardsExecute store cloning, refresh, and configurationMake standardization recommendations (e.g., secondary names)
  • 20% Data ManagementKeep production records and backups.Maintain accurate records of validations assigned and expected to conform to standardsMonitor obsolete data and request clean up (catalogs, images, cross reference, etc.)Write and maintain process documentation and aids.
  • 10% Communication and reportingReport KPIs to the Admin Lead on: Average resolution times, number of issues resolved, projects and tool development, and VCdb, PCdb, Qdb, Padb, implemented changes.
  • 10% Data standardization and BridgingIdentify and analyze needs or inconsistencies in AutoCare VCdb, PCdb, PAdb, Qdb information as well as brands creation.Request changes and follow up with AutoCare.
  • Level of formal education: Associate degree or equivalent.
  • Area of study: Automotive or mechanical associate degree, Information and Communications Technology (ICT) or related field of study
  • Years of experience: 2-3 years
  • Type of experience:Experience with Excel, systems administration, data governanceAuto parts knowledge and computer skillsIntermediate ExcelKnowledge of data governance frameworks and best practices, including data classification, data quality, data lifecycle management and data security toolsBe able to troubleshoot, perform diagnostic tests, and optimize computer systems.
  • Other/preferred: Knowledge of Jira and Agile methodology is a plusExperience performing systems or IT administrationCommunication skillsFluent English and Spanish

US>Fluent English and Spanish

AutoZone de México is the leading retailer and distributor of automotive parts and accessories in the Americas. In Mexico, there are more than 800 stores; two distribution centers; one Store Support Center, the Centro de Apoyo a Tiendas (CAT) is located in Monterrey, México,; one Business and Technology Store Support Center (BTSSC) located in Chihuahua more than 16,000 AutoZoners nationwide.

Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.

AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.

AutoZone

About AutoZone

AutoZone is the nation's leading retailer and a leading distributor of automotive replacement parts and accessories with more than 7,000 stores in the US, Mexico, Brazil and Puerto Rico. Each store carries an extensive line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured hard parts, maintenance items and accessories.

AutoZone, headquartered in Memphis, TN, is a growing Fortune 300 company with a deep commitment to serving our customers, communities and fellow AutoZoners. We have vast opportunities in our stores, distribution centers, field offices, specialty business units and Store Support Center and embrace diverse experiences, backgrounds, knowledge and ideas to strengthen our teams and business.

Our team is connected by a deep commitment to our Pledge and Values, principles established more than thirty years ago that reinforce our priorities and team culture. In addition, we constantly innovate and aspire to best serve our customers, creating new and better tools, training and outreach to serve both DIY and the professional installer customers.

From in-store tools to E-Commerce, training and development to recognition, our team has the tools to help you grow your career at AutoZone. See where your drive can take you!

Industry
Retail & Ecommerce
Company Size
10,000+ employees
Headquarters
Memphis, TN
Year Founded
Unknown
Social Media